The Good Feet StoreReviews of goodfeet.com

My left foot was in so much pain I could hardly walk! A loved one said "you need a shoe with better support. Maybe a good sneaker will help. I went on the hunt for a pair of good support sneakers which brought me into the Good Feet Store. What did I bag? $2000 worth of orthotics and a pair of good support sneakers. Why? Because I was in pain, desperate to have relief, and was told by a Good Feet Specialist that my pain was related to my lack of arch support. What did I know? I'm not a foot gal... I just walk on 'em and dress them up in pretty shoes! Well those orthoics didn't help to reduce my foot pain. I made an appointment with my GP and then the podiatrist after not getting any relief. After seeing my podiatrist I learned that what I have wrong with my foot wouldn't be helped by those $2000 orthotics but the shoes I bought were good and he could recommend a couple of brands that make good support flip-flops (my favorite shoe on earth) that I could get for less than $100. As long as I don't go around barefoot, I'll be good to go for about 1/10th of the price of the orthotics. I thought, well I'm within the first 30 days - I'll just get a refund; it isn't like these orthotics were designed for my feet. And this is the last piece of why I'm writing this review; not because The Good Feet Store is an inherently evil store; they're just not exactly on the up and up either. I don't know about you but when I'm in pain and the promise of relief is on my foot so to speak, I'm not listening well. Again, my own fault. But here's their return policy: Within the 1st 30 days you can return the orthotics.... for store credit or exchange only. Store credit only on $2000 worth of merchandise that isn't even custom? I must have really been in pain that day because if I hadn't been, I doubt there's any way this sale would have been made but no matter, store credit only on my $2k - that's still quite a racket. What I spent is entirely my own fault - I was in pain and looking for an immediate solution, hoping it was just poor support shoes I'd been wearing. My bad. But The Good Feet Store distinctly remind me of snake oil salesmen. Knowing the product won't help, they sell it to you anyway.. I hope to share with you things I learned the hard way: I went to my podiatrist and he wasn't surprised at what happened at The Good Feet Store. He said "you're in pain and they do their razzle/dazzle and bam! you've bought $2000 worth of orthotics that aren't even custom to your feet." 1) the Good Feet Store implies the arch supports are personalized to your foot but in reality they are not. There are apparently a set number of "arch styles" if you will. They pick the one closest to your foot and voila! box is brought out of the back - personalized to your foot but customized and personalized are not necessarily the same thing. And I think they know that... 2) DO NOT GO when you are experiencing foot pain. You will make foolish decisions just to stop the pain. And buying at this store when one is in pain can be a very foolish decision, financially speaking. 3) If you really want to purchase these orthotics, see your podiatrist BEFORE you purchase anything from the Good Feet Store so at least you know you really need these particular orthotics and your money will be well spent. While I can't get back my own $2k, hopefully this review helps someone else keep theirs so now I can sleep at night because surely something good came out of this unpleasant experience....

Cannot begin to say how stupid I was, but like so many others on here, I was hoping for some relief from foot pain. Sales person was nice, but price is not provided until the end and even going the lowest available cost, was still obscene. And after weeks of trying to work with the program, I finally gave up as it was causing me more issues than when I started with.

It was a great experience with the team at the Eau Claire store. My back has significantly improved with the supports. The Eau Claire team went above to explain the steps needed to feel better. Shout out to them!! It's money well spent so give them a call. Dan

straight crooks they sell garbage they catch you at a weak moment in your life especially when your a person who is on there feet all day and there is a no money return policy which is wrong just store credit I totally regret ever going there I only gave it one star cause they won’t let me give zero

My wife's foot pain has largely gone away as a result of using the Good Feet Store inserts, however, the costs associated with the inserts (~$500 per pair) and with the thin shoe liners (~$23/pair, which you can get at Walmart for $3.25/pair) was exorbitant and feels like price-gouging to us. Sure - dumb us for paying it - but...

I went to the good feet store in melbourne fla. The salesman was kind and helpful however at the end of the presentation came the shocking news of the price. I had no problem with the salesman. The problem was the practices of this company. They are unfare and prey on people who have feet that hurt and are desperate for a solution. Once he built my custom kit and told me the price I was shocked. I did bring my own new shoes so there was no pressure from him to purchase a pair of there shoes. The $1200 price tag was wrung up at the register. Once it was complete out came the yellow paper explaining how certain states follow a no return policy with a 12% restocking fee. This is outrageous and should be explained at the beginning. I am not satisfied with them at all. One foot is great the other is painful. I walk 3 miles per day and am currently unable too because of the pain in my right foot. This company preys on people who come in to get relief from the pain in their feet. There should be some sort of guarantee. Stay away from them unless you can get some sort of refund if they don’t work for you.

A waste of $2,000. Yes, you read that right, these things cost nearly $2,000 (including tax). I got a pair of Brooks running shoes with them, so I could have spent a bit less, roughly $1,800 instead (including tax). I could have had custom orthotics made at a doctor for 1/8 the price. AND there's no returns accepted. Had I read a review before going in that it was going to cost me $2,000 and I couldn't return them under any circumstances there's NO way I would have even gone to the store. Hopefully this saves some people the time and hassle. The woman who helped me there was super nice and very helpful, so this isn't a negative review about her. But the reality is that they aren't "custom" arch supports per se. They aren't molded for your feet, they just give you a proper size. You can go back and change them out, but for 2 grand that should be the case. They sell you 3 different versions of the supports, I'm pretty sure that's just a scheme to make more revenue by the company. One of the versions are only meant to be used for a month or so. So that's just a waste. In the end, I regret buying them and there's no recourse. They make it super clear that they don't do returns. I imagine there's a lot of buyer's remorse so they can't accept returns. If you do go, I highly recommend asking for pricing when you get there. They will spend over an hour with you and then hit you with the $1,800 price tag. It feels a bit shady. I'm probably still going to get custom ones made because they will be perfect for my feet. So, in the end I wasted $2,000 at this place.

I have arthritis in my toes and a pinched nerve on the top of my foot. Explained all that to the salesman. Put the insoles into a running shoes and we did a test walk. They felt great! I was assured that if I followed the plan I would feel a benefit in no time and that the insoles would fit in any shoe. Then the shocker!! $1400 for 3 pairs of different level insoles and 3 cushions. With NO refunds! Gulp! But I really wanted to be pain free. They DO NOT fit most of my shoes-if the insoles are in there my foot doesn’t fit or the shoe doesn’t stay on. And even if I wear shoes that they do fit in, 7 out of 10 times by the end of the day I can barely walk my feet hurt so bad. The ONLY time the insoles feel comfortable is in the tennis shoes THEY recommend that I also paid for. And I’m on the hook for $1600.