The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
The Good Feet Store (goodfeet.com) has 1,959 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
goodfeet.com
Website
goodfeet.com
Category
Physical Aids
Location
Carlsbad, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This place is a scam. They took a mold of my feet with the promise they would build a custom insert. But they just pulled one off the shelf. And it cost $500. I can not feel the difference but am so desperate for relief that I tried it. Do not buy from Good Feet. Kelly
BA
Barbus
This is worth every penny
This is worth every penny. If you suffer from Sciatica please don’t believe it’s just the way it is and you have to tolerate the discomfort. NOT TRUE.
The service I received explaining everything was great and I truly felt relief as soon as I started wearing the inserts. I am a very active athletic senior citizen and I actually wore out a pair of the inserts because of my heavy activity at the gymnasium and a simple $20 replacement took care of it. I could not be happier. Please change your life and live the quality of life you deserve. Good Feet store is the answer. The folks at Tucson are the best.
WJ
William J.
BIG RIP OFF
i was told i had 30 days to return and after that i would get a store credit i returned in 20+ days and they would not refund i got a store credit called credit card to dispute a claim BIG RIP OFF
MA
Mischief And R.
Do not buy the hype do not Buy in…
Do not buy the hype do not Buy in period snake oil and use car dealers are in the same bracket.. $1200 for $100 for orthodics and everything else which is gizmo. You can get walk fit ultra ultra and there are better quality than the cheap plastic things if they tried to sell us the customer service associates did not listen when my husband said his feet were in pain Walking on the retainer authority and said that the strengthening orthodic he shouldn't wear it at all but maybe a 1/2 hour A-day and he'd been wearing strengthening orthodox every day for 25 years. Cheap hard plastic that you could make yourself don't buy in. Snake oil
MR
Mima R.
TOTAL SCAM
Good feet review
This place is a total scam. Please, if you have feet issues, speak to your doctor first and they’ll refer you to a podiatrist that not only can really help you but won’t cost you your whole fortune.
My grandmother and her friend went in here and were told they would get custom feet inserts. They did whatever they did to their feet, went to the stock room, and in just a few minutes, came out with their “custom” inserts. My grandma was in so much pain and so was her friend. Not only from the inserts themselves, but the cost for these super cheap inserts were absurd! My grandmother decided to leave an honest review of her experience. She spoke about how kind Tim was and then went on to say how the price (over $1000) was way too much and wasn’t worth it. She was then asked to come in to resolve the issue.
She then went in and told the manager -Jay- that she would like a refund. She was told that the products are non-refundable but that they would speak to corporate. Once they did, Jay, went on to say that they could work something out only under one condition- that she deletes her review first! She agreed to. That night, she called me and my husband and told us the situation and asked us if we could come in with her. We agreed and informed her that what they asked of her is actually illegal.
As someone who co-owns a business, it is illegal to ask people to delete reviews of your company that isn’t ideal to you. Especially before resolving the issue. The customers happiness and satisfaction comes first and once an issue is resolved, you can only suggest that they may edit their reviews or take it down. But never do you bribe them to first take down a review before any issue is ever resolved!
So we went in the next day with her and her friend. Of course things did not go smoothly. My husband tried to firmly reason with the manager, and by the end, Jay just started ignoring him. I kindly tried explaining the illegality of what he told my grandmother and he said he refused to argue with me. It was a whole mess. At the end, we had him write up and sign a contract that he would speak to corporate by the next day and that my grandmother and friend would both get their refund in part. He did, and at the end he wrote “After taking down the review!” So we did, we took down her review.
The next day we came back before any other customer was in the store, and the manager wasn’t there but Tim was. Right away, he came out with two THICK stack of papers that he said were the “documents” from corporate. In his words, he told them both to “read these quickly and sign, agreeing that you will never say anything derogatory about this store and company.” So I asked him to explain what he meant by derogatory, because never did my grandmother write anything derogatory about them. He then said “you cannot say anything bad about the company or legal lawsuits will have to take place.” We were shocked! So I then asked, “So what you really mean by ‘derogatory’ is, we can’t write HONEST reviews of our experience.” He then said to just read the papers. At that moment we realized they were trying to buy our silence. We were going to get those refunds at the cost of our silence. So we decided we absolutely were not going to sign those papers.
It just makes me wonder how many others’ silence they bought and how many reviews here are truly honest. Please, please, please beware of this company! They actually have a class action lawsuit against them!! Companies nowadays can buy reviews, write their own reviews or have others write good reviews to make them look good. Stop allowing their commercials to sway you! They are all paid actors, not real customers. They are preying on older people who are in pain and would do anything to feel better. PLEASE ask your doctors first and go to licensed podiatrists that won’t make you feel worse or ask you for thousands of dollars!
TG
Tekle G.
I had some pain on my foot and went to…
I had some pain on my foot and went to the store the way they lore you is simple physiological trick. The don’t have any custom made inserts in the first place Theorie price is $ 350 per pair and the sole inserts are about $60 compared to Walmart at $5. Once you paid for the they are not refundable. They don’t tell you that until you pay and sign.