The Good Feet StoreReviews of goodfeet.com

I tried the inserts for 2/12 weeks and my feet felt worse than before I purchased the inserts. When I made the purchase I was under the impression that I could return the inserts within 60 days. The sales rep said I had committed to the 60 days. I then said I would return in 60 days and request the refund. He then said that after the 60 days there would be a refitting. I felt the conditions were not clearly explained when the purchase was made. A contract should have been provided and signed that fully explains the conditions of the sale. It feels like they didn’t want to refund if they could help it.

The staff was really friendly but I didn't like that they sold me shoes that were 2 big..I did get some relief for a very short time... I went to a foot doctor and he told me to stop wearing the foot supports,they were just generic and not helping me....Now I have been and will continue to pay for something I can't use...I got the August of last year and still paying for them...

Expensive for the quality

They are way over priced for what they provide. I paid just over $1700 for what I purchased. I took them home, wore them for 3 days and knew they were not helping, or were at all comfortable. I returned them and fortunately got my money back.

I went to The Good Feet Store and the attention and service were excellent. However , for $1,389 (no lie) which was the sale price quoted for a pair of slippers and orthotics, I can see my podiatrist for a $40 co- pay. Thanks but no thanks!

Bought my good feet products on a cruise at a much cheaper price which was good because I wanted to give them a try. Unfortunately after 3 weeks of wearing them I feel no advantage.

for Starters, price and add-ons. my order was for $1869.23. i kept a pair of socks, as i used one pair out of 7. you need to discuss price before you measure for supports. They hurt my feet every day and even at bedtime not wearing any device for bedtime. went in with just a hurting left heal, after 4 days both feet hurting, i returned to store for returns. The return process took longer than the purchase. they have to call managers, they call back, they deliberately stall, but after constant pressure, they finally did the right thing and processed a full refund, minus socks. If you are going to use their service, you need to pressure them back regarding cost, add-ons (socks and inserts) make them tell you the price. Also, make them tell you why you need the add ons. There is up to a 90 Day Return window, but they make you jump through hoops to get it back, pay with credir card so you can dispute the charge if you hit the brick wall they built. These of course, are my opinion, others may love their experience.

The sales people are nice; not medical personnel, so some on what they tell you isn’t true. The inserts are premade(not sized to you), the prices are really high $1000-2000 and product is non-refundable, they don’t tell you that when you pay— they circled on receipt and we didn’t notice until we got to car!