GoodBuy GearReviews of goodbuygear.com

Response from GoodBuy GearMar 4, 2026

Thank you so much for this amazing review! We’re thrilled to hear your travel stroller arrived so quickly, especially with a trip coming up! And I’m so glad our team was able to jump in right away and help you get that return handled the same day. That kind of smooth experience is exactly what we aim for. We can’t wait to shop with you again. Safe travels and happy strolling!

Response from GoodBuy GearFeb 25, 2026

Wow Ashley, this made our day 🖤 Thank you so much for taking the time to share your experience! We’re thrilled to hear your Cybex Callisto G 360 arrived looking like new and lived up to (and exceeded!) your expectations. Our inspection team works hard to ensure every item truly reflects the condition listed, so hearing this kind of feedback means everything. Also, congratulations on your soon-to-arrive baby girl! 🥹 We’d love to help you find the perfect car seat when the time comes! Thank you again for trusting us and for spreading the word. We’re so grateful to have you as part of the GoodBuy Gear family.

Response from GoodBuy GearFeb 25, 2026

Thank you so much for the kind words! We’re so glad to hear your order arrived quickly and that you’ve been happy with our open box products 🙌 We work hard to make sure our deals truly feel like a win, so this means a lot to our team. We appreciate you being part of the GoodBuy Gear community, and we hope to see you back again soon!

Response from GoodBuy GearMar 4, 2026

We’re so sorry to hear this, that’s definitely not the experience we want for you. We’d truly love the opportunity to look into both the stroller concern and the coupon question more closely. If you haven’t already, please reach out to us directly at [email protected] with your order number and a few more details, and our team will be happy to assist right away. We appreciate your patience and look forward to making this right.

Response from GoodBuy GearFeb 25, 2026

Victoria, Wow, thank you so much for this incredibly thoughtful review. It truly means the world to us. While we’re sorry to hear there was an issue, we’re so glad our team was able to step in quickly and make the replacement process smooth and stress-free for you. Providing clear communication, genuine care, and standing behind our Gear-antee™ is always our goal. Hearing that this was one of the best customer service experiences you’ve had is such an honor. Thank you for trusting us and for recommending GoodBuy Gear to others, we’re so grateful to have you as part of our community.

Response from GoodBuy GearFeb 18, 2026

Thank you for the thoughtful review! We’re so happy to hear everything arrived as described and that you’ve loved your purchases so far. We appreciate your support!

Response from GoodBuy GearFeb 18, 2026

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our customer service team. We’re always here if you need anything!

Response from GoodBuy GearFeb 18, 2026

We appreciate you sharing this feedback. We are so sorry that your item did not arrive in the condition you were expecting. If you’re open to it, please connect with our team at [email protected] so we can review your order and make this right. Thank you again for your transparency and for shopping with us.