go2bank.comReviews of go2bank.com

first direct deposit, they lock my card, now i have to get payroll involved to get the money returned to them. DO NOT US THEM!

Thieves 100 percent crooked

GO2Bank sux.they are making me wait 2 more days to get my account and card unlocked. As soon as I get my money I'm closing the account and and going with a local bank here. They are rude they hang up on me and they are just down right rude and a holes

This Green dot Corp, has bad customer service. Don’t trust your money with them you’ve been warned. If you dispute a transaction they will not return your money or give you a provisional credit as they promise within 10 days even if you send the letter in on time. They’re a P.O. Box company no email address for customers and they hire foreigners. That can’t understand or comprehend your issue. They will say they’ll escalate your dispute to their fake investigations team. But it’ll be another 10-30 days and you will not get your money. If you have pending transactions, it will disappear from your account transactions as if it settles but you will not get your money back and they’ll tell you they have no record of it even if you have screenshots. If you use this online banking get your legal team ready, you’re going to need it! Record all phone calls. YOU’VE BEEN WARNED

My recent experience with this bank has caused me to try and pull out all my money from this account as soon as I get my replacement D card. I went to the Store I somehow dropped my card and I normally turn off my card after I'll be transaction and I haven't done so. It took me about an hour and a 1/2 to figure out my card was missing so I turned it off thinking maybe you would be at home.. I get a text message in an hour saying please turn on your card your shell transaction is declined. I then realize that I lost my car somebody was trying to use it. I then called the banks they were closed so I flag my card lost stolen and proceeded to look at my transactions on my account there were 4 unauthorized transactions. I call the next morning to talk to somebody to dispute charges I tried to explain what happened they don't understand English. I cannot reach anybody in the United States. I try to explain they're like well if there's one transaction that's pending you have to wait. I'm like Oka procedure on with the dispute you I called back the next day to add the other last charge to the dispute they said I have to do a new dispute. I proceeded to do another dispute notice the following day that there was a temper a permanent credit charge off of $8 so I called to find out what the status was on the other 3 charges and I was told that pull that and my card was used After I turned it off or something crazy but what they didn't understand the transaction was pending but already processed as a credit transaction so dachshund so it wouldn't go through immediately it has to process within like an hour or overnight so now they're thinking that I classified my card stolen and proceeded using it which I did not. I keep trying to talk to somebody nobody is able to understand my English. I don't know how to get ahold of an English-speaking person that understands fluent English then when I said This situation is asinine asinine they're like well stop calling me names I'm like I'm not calling you an ass ass ass and I am as a word I'm like learn English in English. This bank does not backup your transactions or fraudulent disputes. This bank said they contacted vans and they did investigation which I know They did not because I did an investigation myself we contacted vans we got pictures of what was purchased we got pictures of the receipt and a description of the man called back the bank to tell them the reason and what happened they didn't listen so now I'm forced to go to a police report please report and resend and read this view everything and hope they give me my money back period from now on I'm using this as a form of payment method Then the money will be transferred immediately. Do not put lots of money in this account this bank yes bank does not care about their customers summers and they do not understand English so why bother I spent multiple days and hours trying to talk to somebody but nobody understands.

I have 2 transactions from Go2bank on my personal checking account. I have never had a card or account with this company. They were absolutely useless and refused to even try to help me. They are authorizing fraudulent charges and have absolutely no problem with doing it. Do Not trust this company.

The only atms in network are inside stores. Terrible.

GO2 bank made it impossible to register a card with them, by not accepting an account without a cellphone. They also own green dot prepaid debit cards, I have not been able to login to my accounts because Google shut down my two email accounts without them, I can not receive codes to verify my account, even though I have a check mark which is supposed to allow me to by pass the need verify my account, this happens every two to three weeks a month, now I they forced me to switch to GO2bank, no cell phone no GO2 account, green dot has almost no protection this has allowed some to steal funds during the change, which amounts to grand thief, Stars should be a minus 10, I have some new friends that own 25,000 shares of their parent company, who are dumping their shares at a huge loss at one cent each,