go2bank.comReviews of go2bank.com

ITS A SCAM!!!!! They charge so many fees its insane, $5 monthly fee + additional fees that are hidden in fine print. Scary how they don't care about the customer.

Are they legit? They are legit on the terms of being crooks and thieves. I trusted them with my money, now my phone has been turned off, other bills not paid. the card will not activate and they offer zero solutions!! I've sent over 50 emails, sending the receipts pics of card everything they've demanded, and they just keep playing games !! I wish I would've heeded the reviews before I sent my money!! And they could care less, not even one solotion have they offered!! Not one, run away far far away! And all my reviews are fare and truthful!! So if you just wanna throw ur money away help yourself, but you've been warned !! Run like Forrest Gump! I trusted them now look at me, I am on a mess of all messes!! I have all supporting documents. I'll let you know when / of they decide to do the right thing, but don't hold ur breath!!and it's very plain to see they could care less about a solution! So I've sent everything they've requested many times over, jumped thru Every hoop they put before me, and they still refuse to do the right thing, so now it's better business bureau time! I wish I could post their feeble replies on this site!! This date is1/10/ I defy them to come on this site and try and defend their actions, or lack of!! I defy them too, looking forward to that little meeting! Greendot/ Go2 you are scammers and thieves and liars, what says you? I'm here I'm waiting!! Steve Horne

This is an untrustworthy financial company. I proved we fell victim to a very elaborate scam for the tune of $400.00 USD, promised a check and over 2 weeks later it has still yet to arrive. Considering the amount of complaints, I urge you do business elsewhere. Update as of 1/21/22. After doing some careful research on this online and overseas based institution, I maintain my original premise: Please, do not deal with go2bank.com - as of date, no refund has been received despite the numerous chats and phone call attempts asking for information which was not relevant to the original purchase at hand, like your social security number? Ask yourselves, did you have to provide this information when you purchased any prepaid credit card in the first place? I feel for those folks burned by this online based, overseas so-called banking institution. Shame on the companies that sell them and ask yourselves: Why do they continue to sell them? I do not care about review stars or the like, I just would like to share my own experience. I truly do hope others will not fall victim to this blatant scam. Despite having an dispute number, and promises that a check has been sent from a voice call to my home phone number, I am consistently avoided. I have to wonder if the transaction involved origin exists from the same scam I fell victim to. Caveat emptor, which means "Let the buyer beware". If you find yourself in the need for a prepaid card, there are trustworthy ones to purchase. I can name a few, but it would seem inappropriate to do so in this forum where my thoughts might be construed as a sales pitch for them. All I can do is to share my experience, and hope others will learn from it. I am $400.00 (USD) poorer, but much wiser.

If there was a zero I would choose thar. My nightmare with this bank continues. It has been 23 days since I was supposed to receive my replacement card; no card ever received. I attempted to call but with no card number to enter my calls never got through. My chats were all lies. I was given a case number and was told it has been sent to the highest priority. I did not receive any correspondence from anyone in this bank to tell me what is going on. My next step is to send a letter to the CEO and let him know how I am inconvenient. Do not open an account with this bank. Don't allow yourself to be disappointed. I am not alone there are many customers who have been wronged by this bank.

I bought a card and I have not being able too use card or too set the card up or but I am seeking too in talking too lawyer in class action suits about this card

Wish I didn't have to leave a star. They are the worst. Been tryin to get my money for 2 months. It's always 2 more days 2 more days. Ive done everything they have asked. Now they are telling me they can't send me a replacement cus I no longer live at the address listed. I had to move cus they locked my card on first deposit from my social security. I have stage 4 cancer terminal cancer. I have my granddaughter who depends on me. 2 months I've been dealing with them and still I am unable to get my money. Im homeless cus they won't give me my money don't have family have no one. What do I do. This bank is the worst

SCAM!!!!!SCAMMERS.....DO NOT GET THIS RIP OFF SCAM OF A BANK CARD.MY PERSONAL BANK IS INVESTIGATING A $51 DEPOSIT I MADE TO THIS CARD.I CALLED GO2BANK THEY CLAIM THEY NEVER RECIEVED THE $51.00.WELL MY PERSONAL BANK SAYS DIFFERENT AND SO DOES MY PERSONAL BANKING STATEMENT....SCAMMERS!!!!!

I have an account with Go2bank, Online Banking. I need to close my account, for various reasons, but most important I need the money. I am an elderly woman, disabled, and on a fixed income. I cannot close the account because the card I am issued keeps declining. I called customer service they say my account is closed. This Online Bank has my balance of $67 and with the monthly service charges of $5 it is slowly declining. I want my money! Don't know what to do.