Glasses.comReviews of glasses.com

The best product

Just don't! Ordered a pair of frames end of December, 3rd week of January started asking for ETA, got snippy response it was in "transit" and I should check the tracking that I was never given..2 weeks later still waiting... They now offer me a replacement... Again never received... Ask for a refund it will take them 8 weeks to process!!!!! In the meantime I got 4pairs from Vooglam in less than 2 weeks for less than that one frame from Glasses.com

UPDATE; After several attempts glasses.com sent me a corrected pair at no additional cost. I placed an order for a new pair of glasses with glasses.com and used my prescription benefits to cover a portion of the lenses. The pricing seemed cheaper than at the optometrist. Fast forward two weeks and the glasses came in. I was excited because I needed new glasses and they looked great. Once I looked at the lenses I noticed that there were numbers and letters physically etched into the lenses. I contacted cc and provided them with my order number and requested a replacement and expedited. First cc told me I needed to request a refund label, send them back, wait for a refund and reorder. I said no, mail me a replacement expedited. This went back and forth. I can’t believe they mailed me glasses with etching on the lens and how in the world that passed inspection.

Very easy online process, excellent choices, and very fast turnaround and shipping. Everything went well, as it should.

I don't like how I submitted my prescription and then was sent a pair with a description of why the new pair has a different prescription than the one I submitted. I did try the new pair for almost a month and I just couldn't adjust. I also feel that the blue light feature I paid extra for wasn't included. I found my eyes to be more sensitive to light and I had headaches after using a computer for my normal amounts of time.

Terrible, my legitimate insurance information was not accepted, I was offered a 40% discount for my "troubles", when I entered the given code for the 40% discount, the online 40% discount price of $530.00, (laughable) was removed, jacking the $530.00 price (with the 40% applied) to $750.00? (in what world do eyeglasses and lenses cost $750.00?????).

Easy to order got the glasses i order, but the only set back was the nose bridge on the glasses did not fit.

Progressive lenses fit perfectly!!! Love my new frames as well