Ch
Web page is confusing.
Web page is confusing. Thought I was getting computer glasses, but instead received sunglasses

Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Web page is confusing. Thought I was getting computer glasses, but instead received sunglasses
Diane A.
It wasn't the same frame color I seen in the photo, Vogue 4088, online. It was supposed to be darker beige on top and it is all gold frame.
Marie P.
Price was great however these are progressive lenses and the magnification is too low on the lense
Response from Glasses.comOct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Patricia L.
Ordering online was easy, however I did not realize how hands-off galasses.com would be after placing the order. I expected at least a letter with info about 1) how to get adjustments, 2) the process to address any issues, and 3) just something about supportimg the purchase. There was NOTHING addressing these three points, just my original prescription.
Response from Glasses.comOct 13, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Matt K.
The experience was easy, quick and at a great price. However, objects viewed out of the top of my left lense are blurred and I'm afraid I will need to return them to get fixed.
Response from Glasses.comOct 13, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Nan H.
My insurance failed to be applied to the order and the customer service was closed at that time, so my attempt to correct the billing within the hour timeframe was unavailable. I would keep the glasses, but customer service made clear the next morning that my only option was to send back for refund.
Response from Glasses.comOct 9, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Alania G.
Lenses were great frames not so much way too big for my face..Could not tell that by online try on..email sent
Response from Glasses.comOct 8, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Christopher C.
The frames are nice, but I paid a good bit of extra $ for premium features. Such as smudge proof lenses. These things smude more than any other pair of glasses I have ever owned. Not to mention came with some sort of extra set outside of the frame? Which in comparing the two pairs, they look, feel, basically the exact same and are the same thickness. I feel like you guys rushed my order because I asked about the expedited shipping fee I also paid for via email. So please contact me about this. ASAP.
Response from Glasses.comOct 7, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]