Otto & Sohn USA IncReviews of glass-door.us

Customer services was the best. Mabell ensured my order was complete and delivered as timely as could be expected for a custom order. My first door arrived shattered and Otto & Sohn worked with the delivery company to ship a new door within in a few weeks. From my original order to delivery of the second door was about 9 weeks. One note, I ordered the door with the handle hardware but it didn't allow me to slide the door all the way open or closed so I bought two flat shower door grips from Amazon and they worked perfectly...thank goodness. Thanks Mabell!

The product is fantastic, we’ll make it. Highly recommended. I missed the hardware but was quickly resolved and sent me a free replacement.

I recently purchased a pocket door made from solid wood, and I must say, it has exceeded my expectations in every way. From the moment I unwrapped it, I could tell that this was a high-quality product.

Absolutely the best, I was in a hurry for a grand opening and the order was rushed and to perfection. Such great customer service. Beautiful door and quality, I placed in a Birdal room at an event center.

Working with Omar at Otto & Sohn USA was an excellent experience. We ordered two oversized doors for our closets. Omar kept us informed of the status and tracking of the doors. The doors arrived in mostly excellent condition -- the shipper had damaged the packaging and one door had a slight small dent. Omar asked if we wanted to return the door or take a discount which we took. The door are sturdy and we receive lots of compliments.

We bought two sets of sliding doors for some closets in our Santa Fe home. Although there were some hiccups along the way, including some serious shipping damage, Mabell and the team at Glass-Doors were very supportive and took care of the issues as efficiently as possible. It was worth it,. The doors are high quality and look great. Even our contractor was impressed by the construction and quality.

Great product and follow up. Received two doors and one was damaged. They replaced both doors to make sure they matched!

Excellent experience with this company and Omar in particular. Everyone who sees our bathroom doors are blown away with their beauty and elegance! The quality of the materials is superior, and the help Omar gave us throughout the process was beyond call of duty. We are in the process of ordering other Glass products from them as well. We are very satisfied customers, and highly recommend Otto and Sohn.