Steve W.
Buyer Beware.
We purchased frameless-sliding-shower-glass-doors. The doors are what we ordered and in good shape. The issue is the hardware I bought on there site with the doors. We wanted gold colored hardware and had to pay extra for that. The glass doors are held in place by a clamp. To hold the glass the clamp has a tightening screw. One screw came damaged, half a screw. Two other screws broke when tightening them. The screw is basically a small hollow tube with a wall thickness of 1/16 of an inch. In that 1/16 inch wall thickness is a screw thread about 1/32 deep. So not much material left. That's why some screws fell apart when tightened. It should be a solid screw with threads. The company refuses to send me a replacement screw even though I sent them a picture of how I received it damage. Not a big issue except the screw holds the glass door in place. The two screws that fell apart the company said they were damaged during installation. That is correct but how much pressure do they think we applied to a screw that tightens against a glass door. So the screws are cheaply made. They should be solid material not a hollow tube screw. If they will not replace a small vital screw that came damaged I do not have faith in the company if something else was wrong or damaged for them to fix it.


