Kimberly S.
GHS SYCURITY
Ghs security

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .
GHS Security (ghssecurity.com) has 160 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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160 approved reviews, newest moderated first
Kimberly S.
Ghs security
Mountain Mike's Pizza M.
Excellent service, scheduled install, tech was on time. easy sign up. It was awesome, they are in all my businesses and home.
Response from GHS SecurityFeb 5, 2019
Thank you SO much for being a valued customer of GHS, and for taking the time to provide us feedback in the form of this 5 star review! We are grateful for the opportunity to serve & protect what matters most, to you. Should you need any assistance either now, or in the future, please do not hesitate to let us know and we will do all we can to assist. I can be reached directly at [email protected]. Thank you for the opportunity to serve you! Here to serve, GHS Security
Dorothy E.
My motions detection that I was told would work so great is not working properly for me. I was sold on this camera that has been replaced and still doing the same thing. Customer service is another issue for me and that really sucks. I am getting an attorney because no one will call me everyday I have had the system it has not worked properly and no one has call after several attempts to talkn to someone. 9016035704 Dorothy Clark-Ellison
Response from GHS SecurityFeb 5, 2019
Dorothy, I sincerely apologize that you have experienced equipment issues with your system, and appreciate you taking the time to provide us with this feedback. I was able to locate your account in our CRM, and escalated and forwarded your equipment issues to a Manager in our Customer Care Department, who should be reaching out to you directly to assist and resolve any/all issues as soon as possible. If you do not hear back from someone within the next 24-48 hours, please contact me directly and I will do all I can to assist - [email protected]. We greatly appreciate your business and thank you for being a valued GHS Customer; your satisfaction is our #1 goal. If there is anything else that you need, please do not hesitate to let us know and we will do all we can to accommodate. We will be in touch soon, and appreciate your patience and the opportunity to serve you. Here to serve, GHS Security
Rob
The salesmen told me it would cost nothing because he was just switching out equipment because they bought out ADT. Which I do not believe is true. Then when installation is completed the phone verification lady explains its a 60 month agreement. I told the salesman I wanted to cancel and to remove the equipment and he tried to charge me $200.00, which made me laugh. I believe he was a sub contractor. I do not like people who say one thing and then try to change the terms after the fact. I Would never recommend this company.
Response from GHS SecurityFeb 5, 2019
Rob, I sincerely apologize for your frustration, and for any and all miscommunication you received from the sales rep you encountered. I have escalated and forwarded your account issues to a Manager in our Customer Care Department, who should be reaching out to you directly to assist and resolve any/all issues as soon as possible. At GHS, we do not condone or train our employees to conduct themselves in an untruthful manner; we will investigate any issues found and take action where necessary. If you do not hear back from someone within the next 24-48 hours, please contact me directly and I will do all I can to assist - [email protected]. We greatly appreciate your business and thank you for being a valued GHS Customer; your satisfaction is our #1 goal. If there is anything else that you need, please do not hesitate to let us know and we will do all we can to accommodate. We will be in touch soon, and appreciate your patience and the opportunity to serve you. Here to serve, GHS Security
Donna S.
Great System...Very easy to use
Response from GHS SecurityFeb 5, 2019
Donna, Thank you so much for being a valued customer of GHS, and for taking the time to provide us feedback in the form of this 5 star review! We are grateful for the opportunity to serve & protect what matters most, to you. Should you need any assistance either now, or in the future, please do not hesitate to let us know and we will do all we can to assist. I can be reached directly at [email protected]. Thank you for the opportunity to serve you! Here to serve, GHS Security
Valerie G.
I just loved my installers! Answered every question I had and installation of new items were clean and professional!
Response from GHS SecurityFeb 5, 2019
Thank you, Valerie, for being a valued customer of GHS, and for taking the time to provide us feedback in the form of this 5 star review! We are grateful for the opportunity to serve & protect what matters most, to you, and are thrilled to hear you have had such a positive experience with our company and our technicians. We will continue to do our best to ensure your 100% customer satisfaction, now and in the future! Should you need any assistance either now, or in the future, please do not hesitate to let us know and we will do all we can to assist. I can be reached directly at [email protected]. Thank you for the opportunity to serve you! Here to serve, GHS Security
Dominique E.
Easy install, easy to use the equipment, tech was very helpful
Response from GHS SecurityFeb 5, 2019
Dominique, Thank you for being a valued customer of GHS, and for taking the time to provide us feedback in the form of this 5 star review! We are grateful for the opportunity to serve & protect what matters most, to you, and will continue to do our best to ensure your 100% customer satisfaction, both now and in the future! Should you need any assistance either now, or in the future, please do not hesitate to let us know and we will do all we can to assist. I can be reached directly at [email protected]. Thank you for the opportunity to serve you! Here to serve, GHS Security
Donnie
I have had nothing but problems with this alarm system
Response from GHS SecurityJan 21, 2019
Donnie, I sincerely apologize that you have experienced problems with your system, and appreciate you taking the time to provide us with this feedback. We were able to locate your account, and notes indicate that you have received a follow up technician service visit to ensure all is working according to your satisfaction. If that is not the case, please let me know and I will do all I can to assist - [email protected]. We greatly appreciate your business and thank you for being a valued GHS Customer; your satisfaction is our #1 goal. If there is anything else that you need, please do not hesitate to let us know and we will do all we can to accommodate. Here to serve, GHS Security