Sandra
We really like GHS they a great
We really like GHS

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .
GHS Security (ghssecurity.com) has 160 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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160 approved reviews, newest moderated first
Sandra
We really like GHS
Margie
I have been with this company for 3 years plus I was very happy with there service until my contract ran out . I was having problem with my garage door because it was opening by itself so I placed a call to customer service for someone to come they came out which was Ross Soto he said he was going to take care of everything and he was going to call us about the door bell we wanted also he walked around my house singing and dancing but his main agenda was getting me to sign a new contract which I did but I told him I need my garage door opener fix that was why I signed it. It’s been 4 months and I have not gotten a call about my garage door open. I have called customer service and they tell me someone is going to call me back I have not received a call. If I knew that my problem was not going to be fixed I would have not renewed my contract. I am not happy with this company.
Response from GHS SecurityOct 8, 2018
Margie, Thank you for being a valued customer of GHS. I wanted to reach out to thank you for allowing us the opportunity to provide security services to you & your family, and to personally apologize for any experience you have had with us that would warrant the comments posted in this review. Upon receiving your feedback, I was able to locate your account and escalated your issues to our Urgent Care Team, who will be personally reaching out to you to do all we can to resolve the issues you’ve experienced, and to do whatever it takes to ensure you’re 100% satisfaction as a loyal and valued GHS Customer. Current notes indicate that your service appointment has not yet been scheduled; if there is anything I can do to assist and expedite this process please do not hesitate to let me know! I can be reached directly via email, 24/7, at [email protected] – please let me know if there is anything I can do to assist you. We want you to know that your satisfaction is our #1 goal, and we will do all we can to ensure we live out our motto of Saving Lives and Making a Difference. Thank you for your patience, loyalty, feedback, and for allowing us the opportunity to serve & protect what matters most, to you. We hope to hear back from you soon so that we can resolve any and all issues you've experienced. Here to serve, Heather S. GHS Security
Stephen C.
Mario Was Great put my camera system in PERFECT and Professional Fixed all the mess that was there couldnt be any Happier Mario is a huge asset to GHS Had my doubts abuot GHS and now Im a believer GHS fianly steped up its Game THANK YOU Stephen B Castile
Harold Long : T.
It functions well, but for $59 a month for three doors and one sensor I wonder if I'm really getting a good deal.
Ben
Doorbell camera works 20% of time on time. Hugh lag.
Michael
Monitoring center personnel are professional, prompt and courteous. One heck of a lot better than our previous service who put you on hold for 25 minutes then disconnect and were rude if accidentally set off the alarm. Happy to be with GHS.
Allan
had issues with door bell camera issue was resolved with no incident
Jennifer
I love the fast response, straight forward communication, the verification of who is in the home. Safety comes first and truly appricate that. Thank you GHS Security! Service Excellence through the intercom and on the phone.