Get SeleneReviews of get-selene.com

Response from Get SeleneSep 1, 2026

Thank you so much for sharing Rico’s journey with us, Luana! 🐶❤️ It sounds like he definitely took his time getting comfortable with his new Selene fountain, but we’re so happy to hear that he’s finally warming up to it and drinking more water than ever. Sometimes our pups just need a little extra time to decide that something new is worth trying! 😊 Thank you for choosing Selene and for giving Rico the time to find his way to it. We’re thrilled to hear things are heading in the right direction! -The Selene Team

Response from Get SeleneSep 1, 2026

Thank you so much, Paul! We’re thrilled to hear that Willow loves her new Selene water station! 🐶❤️ It’s always wonderful to know when a pup quickly approves of their new fountain. Give Willow some extra pets from the Selene team! Thank you for choosing Selene and for sharing your experience with us. We really appreciate it! -The Selene Team

Response from Get SeleneSep 1, 2026

Thank you so much, Valerie! We’re thrilled to hear that your pup took to the Selene fountain right away! 🐶❤️ We know introducing something new can sometimes take a little getting used to, so it’s wonderful to hear she was comfortable with it from day one and that you’re noticing her drinking more. Thank you for choosing Selene and for sharing your experience with us. We really appreciate it! -The Selene Team

Response from Get SeleneSep 1, 2026

Thank you for sharing your experience, Richard! We’re glad to hear you eventually got your corded Selene fountain up and running and, most importantly, that both of your dogs love it! 🐶🐶❤️ We’re sorry for the confusion around the power adapter and understand how frustrating it must have been trying different plugs to get everything working. We’ll take your feedback into consideration as we continue improving the setup experience. Thank you for choosing Selene and for sticking with it. We’re happy to hear it’s now working well for you and your pups! -The Selene Team

Response from Get SeleneSep 1, 2026

Hi Ken, thank you for sharing your honest feedback. We’re really glad to hear that your dogs love the Selene fountain and that you’re happy with how it keeps their water clean. 🐶💧 We’re sorry that the subscription setup wasn’t clear and that you had this experience with the dental product affecting the pump. We understand your concerns and appreciate you bringing them to our attention. We’d be happy to look into your subscription and help with any concerns regarding the dental product or pump. Please reach out to us at [email protected] and reference this Trustpilot review so our team can prioritize your request. Thank you again for your feedback, Ken. We truly appreciate you giving Selene a chance and sharing both what you love and what we can improve. -The Selene Team

Response from Get SeleneAug 31, 2026

Thank you so much for the wonderful review! We’re thrilled to hear that Cookie absolutely loves her Selene fountain and that you’re finding it easy to clean and keep stocked with refills. 🐶❤️ It’s especially great to hear that you’ve had your fountain for a while now and haven’t had any issues with it. We truly appreciate your trust in Selene and your recommendation! Thank you for choosing Selene and for taking the time to share your experience with us. Give Cookie some extra pets from the Selene team! -The Selene Team

Response from Get SeleneAug 31, 2026

Thank you so much, Jodi! We’re thrilled to hear that all three of your dogs absolutely love their Selene fountain and are drinking more water! 🐶❤️ It’s wonderful to know that Selene has become a favorite for all three of your pups. Thank you for choosing Selene and for taking the time to share your experience with us! -The Selene Team

Response from Get SeleneAug 31, 2026

Hi Ralph, thank you for letting us know, and we’re sorry that you haven’t received an acknowledgment after sending two emails. We completely understand that you’d like to place the filter and dental packet shipments on hold for now. Please email us at [email protected] and reference this Trustpilot review along with your order details. We’ll prioritize your request and help make sure the shipments are addressed accordingly. We appreciate your patience, Ralph, and we’re sorry for the communication delay. Thank you for giving us the opportunity to assist! -The Selene Team