Get SeleneReviews of get-selene.com

Response from Get SeleneSep 8, 2026

Thank you so much, Barbara! We’re so happy to hear that all three of your pups, including your two older dogs and your young puppy, took to their Selene fountain so easily! 🐶🐶🐶❤️ It’s wonderful to know they’re all enjoying their new water fountain. Thank you for choosing Selene and for sharing your experience with us! -The Selene Team

Response from Get SeleneSep 8, 2026

Thank you so much, Sharon! We’re so glad you decided to give Selene a try, even with a little hesitation at first. 🐶❤️ It’s wonderful to hear that your pup is drinking more water and that you’re finding the fountain easy to maintain. We really appreciate you sharing your experience and encouraging other pet parents who may still be on the fence! Thank you for choosing Selene! -The Selene Team

Response from Get SeleneSep 8, 2026

Hi Vanessa, we’d like to look into this for you, especially regarding the missing parts and the supplies charge you’re saying you did not authorize. Please reach out to us at [email protected] with your order details and reference this Trustpilot review. We’ll prioritize your case and have our team review the order, missing items, and charge so we can help get everything properly addressed. Thank you for bringing this to our attention. We look forward to getting this sorted for you. -The Selene Team

Response from Get SeleneSep 8, 2026

Thank you so much for your feedback, Bob! We’re glad to hear that you found the ordering process and setup easy. 😊 We also appreciate you sharing your feedback about the delivery timeline. We understand how helpful it is to have clear expectations around shipping, and we’ll make sure your feedback is shared with our team. Thank you for choosing Selene and for taking the time to share your experience! -The Selene Team

Response from Get SeleneSep 7, 2026

Thank you, Brenda! We’re so glad to hear that you think Selene is a great product. We completely understand that the cost is an important consideration, especially when you’re looking to purchase multiple fountains. ☺️ We really appreciate your feedback and will be sure to pass your thoughts along to our team. We’d love to have you and your furry family enjoying more Selene fountains in the future!🤗 -The Selene Team

Response from Get SeleneSep 7, 2026

Thank you, Carol! We’re so happy to hear that all three of your dogs are loving their Selene and enjoying the cool, filtered water! 🐾 We really appreciate you taking the time to share your experience with us. -The Selene Team

Response from Get SeleneSep 7, 2026

Thank you, Linda! We’re so happy to hear that your dogs and cats are all enjoying their Selene fountains! 🐾 It sounds like your German Shepherds are definitely making good use of theirs! We also appreciate the honest feedback about the splashing. GSDs can certainly be enthusiastic drinkers, so we understand how that can make cleanup a little more challenging. We love that you found a setup that works for your pups, and we’ll be sure to pass your feedback along to our team. Thank you for choosing Selene! -The Selene Team

Response from Get SeleneSep 7, 2026

Hi Gregory, we’re glad to hear that your Selene fountain is working great! We also appreciate you sharing your feedback about the cost of the replacement filters. We understand that ongoing filter costs are an important part of choosing a fountain, and we’ll be sure to pass your feedback along to our team. We appreciate you taking the time to share your experience with us. -The Selene Team