Get SeleneReviews of get-selene.com

Response from Get SeleneSep 11, 2026

Hi, we’re sorry to hear that your dog hasn’t taken to the fountain and that you’re still receiving recurring orders you no longer want. Please email us at [email protected] with your order details and reference this Trustpilot review. We’ll prioritize your request and have our team review the subscription, recurring charges, and cancellation request so we can help get everything properly addressed. We understand you’d like the recurring orders stopped, and we’ll make sure your request receives the attention it needs. -The Selene Team

Response from Get SeleneSep 11, 2026

Thank you so much, Lynn! We’re thrilled to hear that all four of your pups love their Selene fountains! 🐶🐶🐶🐶❤️ And it sounds like you’re very well stocked on filters! 😄 We appreciate you letting us know, and we’ll keep in mind that you’re all set for quite a while. No need to add more to the collection just yet! Thank you for choosing Selene and for sharing your experience with us! -The Selene Team

Response from Get SeleneSep 11, 2026

Thank you so much, Daniel! We’re so happy to hear that your pup is enjoying her Selene fountain and is drinking more water again! 🐶❤️ It means so much to hear that the fountain has made such a positive difference in her daily routine. Thank you for giving Selene a try and for recommending us to fellow pet parents! -The Selene Team

Response from Get SeleneSep 10, 2026

Hi Judi, we’re sorry to hear that your dog hasn’t taken to the fountain and that you’re still waiting for clear guidance on your return request. Please reach out to us at [email protected] with your order details and reference this Trustpilot review. We’ll prioritize your case and have our team review your return request directly so we can provide you with the appropriate next steps. We understand that you’d like a clear answer regarding the return, and we’ll make sure your request is properly addressed. -The Selene Team

Response from Get SeleneSep 10, 2026

Thank you so much, Carolyn! We’re thrilled to hear that your two German Shepherds are loving their Selene fountain! 🐶🐶❤️ Going from refilling and cleaning their bowls 5 or 6 times a day to once a day sounds like a huge improvement, especially with two enthusiastic drinkers! 😊 We also appreciate you sharing your tip about rinsing the filters, especially for those messy mealtime drinkers. Most importantly, we’re so happy you feel better knowing your pups have fresh, circulating water throughout the day. Thank you for choosing Selene and for sharing such a helpful review! -The Selene Team

Response from Get SeleneSep 10, 2026

Thank you so much, Sue! We’re glad to hear that you’re enjoying the look and functionality of your Selene fountain, and even happier that your dogs are enjoying the water! 🐶❤️ Thank you for choosing Selene and for taking the time to share your experience with us! -The Selene Team

Response from Get SeleneSep 10, 2026

Thank you so much, Betsy! We’re absolutely delighted to hear that all three of your pups took to their Selene fountain so quickly! 🐶🐶🐶❤️ It’s wonderful to hear that the setup was easy and that they’re all enjoying their new fountain, especially with three very different personalities! We love that your oldest girl led the way and that the other two followed right behind her. 😊 Thank you for sharing such a thoughtful review and for choosing Selene for your pups. We’re so happy to be part of their daily routine, and we hope they continue enjoying their fountain when it heads back to the Bahamas with you in October! -The Selene Team

Response from Get SeleneSep 10, 2026

Thank you so much, SW! We’re thrilled to hear that you and your pup are loving the Selene fountain! 🐶❤️ We love hearing that the circulating water means less constant refilling and that you’re enjoying the sensor feature. It’s great that you can choose between sensor mode and continuous flow depending on what works best for you and your pup. Most importantly, we’re so happy he loves drinking from it! Thank you for choosing Selene and for sharing your experience with us. ❤️ -The Selene Team