Get SeleneReviews of get-selene.com

Response from Get SeleneSep 26, 2026

Hi L, thank you for sharing your experience with us. We’re sorry that the larger fountain wasn’t a good fit for your two pups. We also understand your concern about getting help with the return. We’d really like to get this looked into properly for you. Please email us at [email protected] with your order details and reference your Trustpilot review so we can prioritize your return request. We’ll make sure your concern is properly reviewed and worked through toward a resolution. 🐾 -The Selene Team

Response from Get SeleneSep 25, 2026

Thank you for sharing this, Monica! ❤️ We’re so happy to hear that after trying so many different bowls, you and your pup found one that works so well for you both. It’s wonderful to know he’s enjoying cool, fresh filtered water every day, and that you can feel good knowing he has fresh water available. We’re genuinely grateful to have you and your pup with us, and we look forward to being part of your journey for years to come! 🐶🐾 -The Selene Team

Response from Get SeleneSep 25, 2026

Thank you for sharing your feedback, Sonia! We’d really like to look into this with you and see what may be causing it. If you could email us at [email protected] with your order details and reference your Trustpilot review, our team can help troubleshoot the pump and look into the best way to assist. 🐾 -The Selene Team

Response from Get SeleneSep 25, 2026

Thank you so much for sharing your experience with us! 🐾 We’re really happy to hear that the larger capacity has made keeping fresh water available for the dogs so much easier, and that the stainless steel is easy for you to keep clean. We truly appreciate you giving Selene a try and taking the time to share your experience. We’re so glad to have you and your pups with us! ❤️🐶 -The Selene Team

Response from Get SeleneSep 25, 2026

Hi Pam, thank you for taking the time to share your experience with us. We understand how disappointing it must feel to have several concerns with your order and not have everything resolved as you hoped. We’d really appreciate the opportunity to look into everything properly and help get this sorted out for you. Please email us at [email protected] with your order details and reference your Trustpilot review so our team can prioritize looking into this for you. -The Selene Team

Response from Get SeleneSep 25, 2026

Hi Lisa, thank you so much for sharing this with us! We’re so happy to hear that your pups absolutely loved the fountain. 🐶❤️ We can understand how disappointing it must have been when it stopped working. We’d really love to get this looked into for you so we can help get things back up and running and hopefully have your pups enjoying their fountain again soon. 🐾 Please email us at [email protected] with your order details and reference your Trustpilot review, and our team will be happy to help. -The Selene Team

Response from Get SeleneSep 25, 2026

Thank you so much for sharing your experience, Lex! 🐾❤️ We’re so happy to hear that the fountain has been working well for your dogs and that they took to it so easily. It’s great to know you’re enjoying how quiet it is and the extra water capacity too. We also really appreciate your kind words about our team. Thank you for choosing Selene and for taking the time to share your experience! 🐶 -The Selene Team

Response from Get SeleneSep 25, 2026

Hi Dainius, thank you for taking the time to share your concerns. We’re sorry to hear that the fountain and filters did not meet your expectations. We’d really like the opportunity to look into this properly and help address your concerns. Please email us at [email protected] with your order details and reference your Trustpilot review so our team can take a closer look and assist you directly. -The Selene Team