Get SeleneReviews of get-selene.com

Response from Get SeleneSep 30, 2026

Thank you so much, Gloria! 🐶❤️ We’re so happy to hear your little Chi finally gave the fountain a chance and is now drinking more water than ever! It must be such a nice feeling to see her enjoying it after those first few days of being unsure. We’re glad the fountain has become part of her routine and is making you happy too. 🐾 -The Selene Team

Response from Get SeleneSep 30, 2026

Thank you so much, Cindy! 🐶❤️ We’re really happy to hear your dog has been enjoying the fountain for about a year and that it’s been working so well for you. It’s great to know you’re finding it easy to clean and that the water stays fresh and cool. We truly appreciate you recommending Selene to your friends and family! 🐾 -The Selene Team

Response from Get SeleneSep 30, 2026

Thank you so much, Will! 🐶❤️ We’re really glad the fountain lived up to your expectations and that both of your pups are drinking so much more water now. It’s great to hear it’s also been easy to clean and refill. We’re happy the fountain has been a good fit for you and your pups! 🐾 -The Selene Team

Response from Get SeleneSep 30, 2026

Hi Joy, thank you for bringing this to our attention. We sincerely apologize for the experience you’ve had with the pump issue and the replacement process. We understand how disappointing it is to be left without a working fountain after trying to troubleshoot the problem. We’d really like to look into this and get it properly resolved for you. Please email us at [email protected] with your order details and reference your Trustpilot review so we can prioritize your request. We’ll make sure the next steps are as smooth as possible. ❤️ -The Selene Team

Response from Get SeleneSep 30, 2026

Hi Penny, thank you for sharing this with us. We sincerely apologize that your order has taken this long to reach you. We’d really like to look into your order personally and get this properly resolved for you. Please email us at [email protected] with your order details and reference your Trustpilot review so we can prioritize your request. We’ll make sure this receives the attention it deserves and work toward getting things sorted out for you. ❤️ -The Selene Team

Response from Get SeleneSep 30, 2026

Thank you so much, Ed! 🐶❤️ We’re really happy to hear your dogs are enjoying the fountain and drinking more water now that they have fresh, flowing water available. It’s great to know they’re happier with it compared to their old plastic bowls. We truly appreciate your kind words and are so glad Selene has been a good fit for your pups! 🐾 -The Selene Team

Response from Get SeleneSep 30, 2026

Hi Kat, thank you for sharing your feedback with us. We’re sorry to hear that your experience left you feeling this way. We’d really like the opportunity to understand what happened and help address any concerns you may have. Please email us at [email protected] with your order details and reference your Trustpilot review so we can look into this properly for you. -The Selene Team

Response from Get SeleneSep 30, 2026

Hi there, thank you so much for sharing your experience! We’re so happy to hear that your dogs enjoyed their Selene fountain right from the first use. 🐶🐾❤️ It means a lot to know that our product has been an easy and positive addition to your pets’ daily routine. We’re grateful to be a part of their hydration journey and truly appreciate your support. -The Selene Team