Get SeleneReviews of get-selene.com

Response from Get SeleneOct 1, 2026

Hi Diane, thank you so much for sharing this! We’re so happy to hear that your pups and kitties are all enjoying the fountain. 🐾❤️ It’s wonderful to hear that it’s been easy to clean and refill, runs quietly, and has encouraged everyone to drink more. With six furry friends sharing one fountain, we can definitely see why having another one in a different spot would come in handy! 🐶🐱💧 Thank you for choosing Selene and for letting us be part of your furry family’s daily routine. We truly appreciate your support! ❤️ — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Ria, thank you so much for sharing your experience! We’re so happy to hear that your furry friend took to the fountain right away and that you’ve found it easy to use and clean. 🐾❤️ It also means a lot to hear that our team was able to help with your question. We’re always happy to be here whenever you or your pup need a hand! Thank you again for choosing Selene and for your kind recommendation. We’re so glad to have you and your furry friend with us! 🐶💧 — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Doyle, thank you so much for sharing this with us! We’re so glad to hear that Jack and Jiil are enjoying their fresh, filtered water. 🐾❤️ It’s great to hear that the fountain has been easy for you to maintain, especially with the washable and replaceable filter. We also love hearing that the fountain’s portability has made it convenient to use wherever your furry friends need it. Thank you for choosing Selene and for taking the time to share what you’ve been enjoying about the fountain. Wishing Jack and Jiil plenty of fresh, happy sips! 🐶💧 — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Peter, we sincerely apologize for the concern and worry this situation caused. We understand how important it is to feel reassured and supported when it comes to your order, and we’re truly sorry that this experience left you feeling otherwise. Our team has been in touch with you and has taken care of the matter. We hope this has helped ease your concerns, and we’re sorry again for the trouble and worry along the way. Thank you for your patience, Peter, and for giving us the chance to make things right. We truly appreciate it and hope your experience with us from here on is a much better one. — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Akshay, we’re so happy to hear the fountain is working well and that your pup loves it! 🐾❤️ It’s wonderful to know the water has been staying clean, too. Giving the inside parts a quick check from time to time is a great way to keep everything fresh and running smoothly. Thanks again for choosing Selene, Akshay! We’re so glad to have you and your furry friend with us, and we hope the fountain continues to keep those fresh, happy sips coming! 🐶💧 — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Jeff, we sincerely apologize for the trouble you’ve experienced with your fountain and for the delay in getting the support you needed. If you have any concerns with your order, please feel free to respond to the information request here on Trustpilot or email us directly at [email protected]. If you prefer not to share your information here, just reference this review in your email so our team can prioritize your request. We’d genuinely love to make this right for you. Rest assured, we’ll make sure your concern is properly looked into and resolved, and that you and your furbaby get the care and support you need. Thank you for bringing this to our attention, Jeff. We truly hope you’ll give us the chance to turn this experience around. — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Robert, we really appreciate you taking a moment to share your experience with us! It’s great to hear that everything is working just as it should and that you’re happy with your experience with Selene. 🐾❤️ We’re happy to have you and your furry friend with us! 🐶💧 — The Selene Team

Response from Get SeleneOct 1, 2026

Hi Richard, thank you for sharing this with us! It’s great to hear that your pups are loving their fountain and that you had such a positive experience with our team. 🐾❤️ We truly appreciate you choosing Selene and taking the time to share your kind words. We’re so happy to be part of your furry family’s daily routine! 🐶💧 — The Selene Team