Get SeleneReviews of get-selene.com

Response from Get SeleneOct 14, 2026

Hi Marife, we're so pleased to hear that you're happy with the quality and value of your Selene fountain! ❤️ It's also wonderful to know that our customer service team made a positive impression. We truly appreciate your willingness to recommend us to your friends and family. Thank you for your support and for being part of the Selene family! 🐾 — The Selene Team

Response from Get SeleneOct 14, 2026

Hi David, we're really glad our team was able to help you so quickly and find a solution right from the first email! ❤️ We know how important it is to get clear, helpful support when something isn't working as expected, and we're pleased that the process was smooth for you. Your kind words about our team's professionalism and responsiveness are greatly appreciated, and we'll be happy to share them with everyone involved. Thank you for giving us the chance to assist you, David, and for recommending Selene. We're always here if you need anything else! 🐾 — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Mrs. Patterson, we're so glad you decided to give Selene a try, especially after your previous experience with another fountain! ❤️ Hearing that both of your pups and all three cats love it is wonderful, and we're particularly happy that even your pickiest little drinker has given it their approval! 🐾 We're also pleased that our team was able to help straighten out the extra filter purchase quickly. We want you to feel just as confident in our support as you do in your fountain. Thank you for your trust and for encouraging other pet parents to give Selene a chance. We're so happy your whole fur family is enjoying it! — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Cherie, thank you for such a thoughtful recommendation! ❤️ We're so happy to know your little ones are loving their fountain and that you feel good about the fresh, clean water they're enjoying. We're especially grateful that you highlighted the importance of having support when you need it. We believe caring for our customers is just as important as creating a product their furry friends can enjoy, and it's lovely to know that comes through in your experience. We appreciate your trust in Selene, Cherie, and are so glad to be a small part of caring for your fur family! 🐾 — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Alex, thank you for sharing your concerns. We're sorry to hear that our marketing left you with this impression, and we'd appreciate the opportunity to provide some clarity. At Selene, we don't believe that using traditional water bowls means pet parents are harming their pups, and that's certainly not a message we stand behind. Our focus has always been on providing pet parents with another option for keeping their furry friends' drinking water fresh and clean. We believe every pet parent deserves to make the choices that work best for their pups, without feeling pressured or judged. We appreciate you bringing this to our attention, Alex. If you're comfortable sharing the specific content that raised these concerns, please reach out to us at [email protected]. We'd be happy to take a closer look and address any questions you may have. — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Patricia, we're so happy you decided to give Selene a try! ❤️ With six pups and four cats, we can only imagine how busy keeping everyone's water bowls filled must have been! It's especially heartwarming to hear that your 16-year-old Pomeranian is enjoying the fountain and drinking more water. 🐾 We love that you ended up getting a second fountain so everyone has their own chance to drink without having to wait their turn! Knowing that all ten of your furry friends have taken to their fountains makes us incredibly happy. Thank you for trusting Selene with your wonderful fur family, Patricia. We're so glad both fountains have made your daily routine a little easier and more comfortable for everyone! 💕 — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Charley, we're delighted to hear that your Selene fountain has been working so well for you and your German Shepherd! ❤️ It's wonderful knowing that the quality has lived up to your expectations, especially after trying other fountains in the past. We're also glad our team reached out just as you were thinking about getting more filters. We always want caring for your fountain to be as convenient as possible, and it's lovely to know you've had a positive experience with our support team, too. Thank you for choosing Selene and for sharing such encouraging feedback. Give your German Shepherd some extra love from all of us! 🐾 — The Selene Team

Response from Get SeleneOct 14, 2026

Hi Tyler, your kind words about our team truly mean a lot to us! ❤️ We're so glad we could be there to help you and your new Bernedoodle puppy. Welcoming a puppy into the family is such a special time, and we're happy to have played a small part in making things a little easier. Providing thoughtful, responsive support is something we care deeply about, so knowing you felt well taken care of is especially rewarding. We'll be sure to pass your lovely feedback along to the team! Thank you for recommending Selene, Tyler. Wishing you and your little Bernedoodle so many wonderful adventures together! 🐶💕 — The Selene Team