Get SeleneReviews of get-selene.com

Response from Get SeleneOct 17, 2026

Hi Pam, we're so happy to hear that you and your pups are loving the Selene fountain! 🥰🐶❤️ We're also glad our team was able to help correct your order so quickly. We know how much those little details matter, and we're always happy to make things easier whenever we can. Thank you for your kind words and for choosing Selene, Pam! Sending lots of love and cuddles to your sweet pups! 🤗🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi William, we're so deeply sorry to hear about Orbit's passing. 🙏 Losing such a beloved companion is heartbreaking, and our hearts go out to you during this difficult time. It means a lot that you shared a little piece of Orbit's life with us. We're glad he enjoyed his fountain from the very beginning, and we hope the happy memories you shared with him bring you comfort. We also appreciate your feedback about the filter instructions. For reference, we recommend replacing the filters every 3–4 weeks, and we'll share your suggestion with our team to help make this information clearer. Thank you for letting Selene be a small part of Orbit's life, William. Sending you love and comfort as you remember your sweet boy. ❤️🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Sarinda, we're so glad your two boys have taken to their Selene fountain! 🥰🐶❤️ It's wonderful knowing they had fresh, flowing water to enjoy throughout those hot summer days. We're also happy that setting up and cleaning the fountain has been easy for you. With two active cattle dogs, we can imagine how much they appreciate a refreshing drink after a busy day! Thank you for choosing Selene and sharing your experience, Sarinda. Sending lots of love to both of your sweet boys! 🤗🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Rock, thank you for sharing your thoughtful feedback! ❤️ We're glad you appreciate the stainless steel design and the circulating water feature of your Selene fountain. We also appreciate your perspective on the filter configuration. Our filtration system is designed with different filtering materials that work together to help maintain cleaner water, and we understand your suggestion regarding a layered arrangement. We'll be happy to share your feedback with our product team for consideration as we continue improving our designs. Thank you again for choosing Selene and taking the time to let us know what you think. Your input is valuable to us! 🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi there, thank you for your kind words! ❤️ We're glad our team was able to get back to you quickly with your tracking information and help you see where your fountain is on its journey. We really appreciate your patience while waiting for your order to arrive. We're excited for you and your furry friend to finally try it out, and we hope it becomes a wonderful addition to your home! Thank you for giving Selene a chance. We hope you'll love your first fountain just as much as you're hoping to! 🥰🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Lisa, we're so happy to hear that your pup is loving his Selene fountain! 🥰❤️ We love that he even settles down with it between his paws after coming inside! It's wonderful knowing he's drinking more water and enjoying his fountain so much. Thank you for sharing this little glimpse into his daily routine and for recommending Selene, Lisa. It means a lot to know that your sweet boy is happy with his fountain. We hope he continues enjoying every sip! Sending lots of love his way! 🐶🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Cortney, we're so happy to hear how much you're loving your Selene fountain! 🥰❤️ We're especially glad our team was able to work through your concern with you and find a solution that helped. It means so much to know that your experience has given you the confidence to continue choosing Selene. Building that kind of trust with our customers is something we truly value, and we'll always do our best to provide the same care and support whenever you need us. Thank you for your continued trust and support, Cortney! We're grateful to have you as part of our Selene family. 🤗🐾 — The Selene Team

Response from Get SeleneOct 17, 2026

Hi Austin, we're so happy to hear that your kitty is loving his new Selene fountain! 🥰🐱 It's always lovely knowing our feline friends are enjoying their fresh, flowing water and making the fountain part of their daily routine. We're also glad our customer care team was able to respond quickly when you needed assistance. We want you to feel supported throughout your experience with us, so your kind words mean a lot! Thank you for trusting Selene with your kitty's care, Austin. Sending lots of love and cuddles to your sweet little guy! ❤️🐾 — The Selene Team