Purchased 10k in GE appliances in May of 2023 the GE profile line supposedly the best of the best . My microwave which which supposedly stainless has the coating chipping off the handle all bubbled .. I contacted Ge customer care the handle is $289 they offered me a 40$ credit toward a new one then I have to post a tech to come in and put it in $149 . They consider the handle sn accessory piece . Don’t waste your money with anything GE … customer service , products and material sucks !
MM
Maddy M.
Worst appliances I’ve ever encountered
Worst appliances I’ve ever encountered. My brand new fridge (installed by Metro via Costco) creates snow-level frost in both fridge and freezer, and arrived with significant damages in terms of dents. My brand new dryer shredded a ~$1500 Frette bedspread on the first load. I will be returning all the GE appliances and staying the hell away from this cursed company as their customer service is abhorrent and they take no responsibility for the damages to my property. Save yourself the headache and go with a better company.
KG
karma G.
This company know
This company know , how to scam working class people . 800 dollar washing machine broke with 2 years . Ask for help came and charge Another 500 and promise it’s gonna work and now in a month it’s broke again . They said they need another few hundred to fix . I rather pay new then pay this worse scam company . I regret why I did not see review .
EA
Emily A.
Don't Waste Your Money
No one should consider purchasing a GE appliance based on my experience. I have been dealing with problems with my GE oven since March, and months later (now August), I still do not have a reliable working appliance.
There have been repeated service visits and repairs, including a gas leak, a part being installed by their technicians that I was later told should not have been used, and a technician damaging the broiler during a service visit. After the most recent repairs, the oven finally worked again—only to break approximately one month later. It once again will not heat.
What has made this experience even more frustrating is the complete inconsistency in communication. I have had technicians tell me the oven needs to be replaced, while GE representatives tell me they have no record of anyone recommending replacement. I have repeatedly tried to get a clear answer about what actually has to happen before GE will replace an appliance that continues to fail, and I still cannot get a consistent answer.
An appliance of this price should not require this many repairs, and a customer should not have to spend months coordinating service visits, dealing with contradictory information, and repeatedly losing the use of an essential appliance.
I have given GE numerous opportunities to resolve this. At this point, I have very little confidence in either the appliance or the company's ability to stand behind its products. At this point, it is unethical. Based on my experience, I would not purchase another GE appliance and would not recommend GE to others.
MY
Madeleine Y.
Achat Laveuse-sécheuse tout en 1 GE…
Achat Laveuse-sécheuse tout en 1 GE Profile le 20 janvier 2026, prix payé
3 494,06 $, problème persistant « Clean Filter », accumulation de mousse/intérieur dans une section inaccessible, temps de séchage très long, cycle serviettes de 3 h 40, électricité statique importante, odeur désagréable constante dans le filtre à charpie ainsi que dans la laveuse si je laisse la porte fermée. Démarches auprès du commerçant et du fabricant, et insatisfaction quant à la solution proposée car aucune garantie de satisfaction.
NR
Natalie R.
Terrible Service and Ongoing Refrigerator Issues
I would never recommend GE Bodewell based on my experience.
My refrigerator/freezer has had ongoing issues since December 2025. It took multiple service visits before it was finally "fixed" on Christmas Eve morning, which was already a frustrating and lengthy process.
Unfortunately, only seven months later, the refrigerator stopped working again. When the technician came out, he informed us that the original repair had not been completed properly, which is why all of the parts and labor were still covered under warranty. That was an admission that the initial repair was never truly resolved.
On August 17, another technician came out to repair the freezer. However, after the visit, we still have no ice, and now the refrigerator portion is not cooling properly. Instead of fixing the problem, it feels like the appliance was left in worse condition than before.
To make matters worse, the earliest follow-up appointment available was a full week later. Despite explaining the situation, GE Bodewell's customer service repeatedly told us there was nothing they could do to get someone out sooner. Being without a properly functioning refrigerator for that long is unacceptable, especially when the issue stems from previous unsuccessful repairs. Reliable refrigeration is not a luxury; it's a necessity.
The combination of repeated failed repairs, poor communication, lack of urgency, and inadequate customer service has been incredibly disappointing. After this experience, I will never purchase another GE appliance again.
Save yourself the frustration and look elsewhere.
ST
Sherry T.
GE should no longer be in business
GE should no longer be in business. Their products are not what they used to be! New Dishwasher did not work properly after having just 2 weeks. They wanted to fix it. They refused to give me a refund. I Called to at least have it replaced since it was new. Took over 3 months. Horrible customer service. They didn’t care. Never buying GE again. Sticking to LG or Samsung!
CH
Cheri
If I were to give a star is less than 1…
If I were to give a star is less than 1 . I would give.NEVER BUY ANY GE APPLIANCE EVEN IF THEY GIVE IT FREE, DONT!THE PRODUCT IS SHITTY, AND THE SERVICE IS EVEN WORSE, CANT GET A SERVICE FOR 2 WEEKS AND THEN BODEWELL CONTRACTS THRU US SERVICE WHICH IS ANOTHER LOUSY SERVICE COMPANY.Buyer Beware, You have been warned, Cant get anyone to service