GE AppliancesReviews of geappliances.com

I scanned the QR code inside my refrigerator to schedule support. Took me to Bodewell website to schedule. Scheduled first visit, 12-5 pm window scheduled. Received an immediate text with schedule info. Day of service never heard from anyone. Went back to text and saw they moved the window to 4-9pm. No communication, by 7pm and was getting dark and wife home alone I scheduled for the following week. Got confirmation. Same window 12-5pm. This time I stayed home all day. At 456pm I called customer support. Gentleman with attitude answered, called the tech he says and said I was next stop and tech would call me. Never heard from anyone. Service and lack of communication is nonexistent. Not sure why GE would trust them to handle their service. Will be looking elsewhere. What a waste of 10 plus hours.

I like GE . I've had the profile line in the past and I want to upscale to their Cafe line Problem is I cannot find their swing out door wall ovens or their French door ovens anywhere at any of the retail stores. I need one of these because I am in a wheelchair and the traditional drop-down door ovens do not work for me and of course the sliding store ranges are pretty much useless for me. But I am very frustrated because not one retail store has any of these appliances. Nothing at Home Depot not Lowe's not Best buy not even BrandsMart. How can someone like me with unique challenges buy any of these appliances and make sure that they will work out for me when I can't find any of them in any of those retail stores???. Don't want to have to go to a very high-end like Bosch who at least has a showroom in Miami that I can probably drive down to and look at the appliances. I just don't want to spend that kind of money just to look at something that I could probably get with a profile or a cafe appliance if I could only visually see it and try it out in a retail store I can't even find a GE side-by-side refrigerator which I also need because French door refrigerators do not work for people in wheelchairs

Humidifier mother board went out after 1 summer of use. Company can not repair or sell parts to repair. Only option is for a $100 credit if i buy another one of their products. I Paid $300 for unit. Not a reliable brand like I thought. Never purchasing another GE product!

I bought a GE french door refrigerator for over 1500.00 on Dec 12th 2025. It was ordered on line and delivered to my house. They charge approximately additionally for set up 150.00 I bought the 5 year extended warranty. In Sept 2026 the refrigerator had large amounts of condensation and ice maker quit working. The repairman fixed it. On Oct 3 the freezer went out for 24 hours then suddenly started working again but is making a loud engine running sound. GE will not replace the defective refrigerator! They will only provide me with one more year of unlimited warranty. I will NEVER buy a GE again.

I purchased a new GE washer and dryer in August 2026, two weeks later the dryer stopped heating. Contacted GE and they scheduled a technician repair 3 weeks later. Tech showed up and couldn’t repair the dryer. Said he had to order a new heating element among other things. Parts came in Oct 5th and tech showed up on Oct 8th to replace parts. After replacing parts, dryer still doesn’t heat up so now he is saying the motor needs to be replaced and they won’t be able to do that until 5 November. I spoke with a supervisor and asked about just replacing the dryer with a new one and they refused, stating that warranty dictates that they do everything they can to repair the unit no matter how many attempts it takes or how long. This is absolutely ridiculous and I’ll never purchase another GE product. I’m tempted to throw the dryer in the garbage and purchase a Speed Queen. GE appliances and their customer service is terrible!

I bought a GE top load washing machine (GTW680BMM1WS) about 5.5 yrs ago and the transmission broke down. Even though the machine clearly states 10 yr warranty on the motor, guess what, transmission is not part of the motor and not included in the warranty. Terrible! So it lasted 5.5 yrs. Do not buy GE! Anything but.

We got a brand new washer from GE. It didn't work from day one. We called GE and they said they can't come out to fix it because our address is new construction and doesn't show up on google maps. We had to coordinate our own repair. So we did, and it did not fix the problem (excessive shaking to the point the countertop next to it is damaged). We reached out to GE again and all they offered was a fifty dollar gift card. It's now been a month without a working washer. Would not recommend GE Appliances for anyone looking for good customer service.

GE Appliances and their customer relations representative, Raven, must be held publicly accountable for catastrophic negligence. Three months ago, my under-warranty air conditioning units failed, during a state of emergency in Ohio and driving internal temperatures to a suffocating 100 degrees. Despite having active manufacturer warranties, valid purchase receipts, and explicit verification from GE’s own technicians that the units were defective, the company completely abandoned me. For three months, Raven made continuous promises that the warranty replacement would be resolved, but she repeatedly delayed and failed to take action. Because of these constant bureaucratic delays, my senior recovering cat—a medically diagnosed congestive heart failure patient and my legally recognized military Emotional Support Animal (ESA)—succumbed to the extreme 100-degree heat and died. Even after being informed that their product failure and administrative stalling caused the death of my beloved companion animal, Raven’s only solution was to offer an insulting $50 discount on an extended service plan. I am a disabled citizen with vision and hearing impairments, still trapped in an unlivable home with no working AC. GE Appliances breached their warranty obligations and showed an absolute, disgusting lack of humanity.