GE AppliancesReviews of geappliances.com

Communication was good. Delivery of parts was good. Ordering while actually speaking with them to make sure I was ordering the correct parts was good. One part was back ordered 2 months, ordered someplace else. When I received all the parts, I put them together and tried them out. This was a replacement of a GE PROFILE gas burned head, base and attachment screws. When I put the new burner on, I tried to turn it on. The spark sparked, but the gas would not ignite. Had to manually light the new burner. To my surprise, the problem I had with the old burner persisted, only the new burner would not only not light, but half the head had no flame. Had to jiggle it a few times to get it to fully ignite, but that same side had the same low flame, which is what I hoped the new burner would fix. One week and $70 wasted. Going to contact to see about returns.

Perhaps this a general comment for the appliance industry in general, but here goes. It is NOT NECESSARY to embed the "protective plastic film" into the actual frame of an appliance. If you are considering ways to reduce your plastic usage, start here. Sure, the new fridge and dishwasher I bought are fingerprint resistant BUT they both require a razor blade and my good tweezers to gouge the plastic film out of the door frames. Does that really make sense? Also it takes about an hour to get all the broken bits and pieces out. The most frustrating part is front and center on the refrigerator water dispenser. There is no hiding the leftover plastic/terrible mishap that occurred. Why? Just - why? Perhaps the executives should have an appliance delivered by a normal delivery guy who just tears away whatever they grab and leaves whatever is left. If the bosses had to personally work their way around appliances and hope they don't destroy it on day one, they might reevaluate their plastic application. Otherwise, the appliances are beautiful and surprisingly roomy. I love the slate color and I'm thrilled that it's energy star.

My elderly disabled mother purchased a new washer/dryer this past week. The washer has the loudest most annoying sound when it is in agitator mode! Obnoxious to say the least. I wrote a review on GE's website on her behalf, as she is legally blind, and they suggested I "listen" to the sounds it makes. I did listen and it is the same sound, and it's very loud. Wish I knew this before she purchased it and had it installed. HUGE disappointment, to say the least!