GE AppliancesReviews of geappliances.com

Bought a brand new suite of GE appliances. The oven almost immediately failed. The service techs that handle warranty calls failed to show up 3 separate times. There are no answers from GE on why they cant show up? It will be 6 weeks before my brand new oven is fixed. If they even show up for appointment number 4. Its been a horrible experience. Do not Buy GE

I wish I could actually post a review about a product I purchased from GE Cafe, but it seems I won’t be receiving the appliances that I purchased anytime soon! I placed my order for a range, refrigerator, and dishwasher through Home Depot on March 1, 2021. I was given a delivery date of May 26, 2021...Not great, but I had heard of delays with appliances, so not a huge surprise. Continued checking the order status and still had a date of May 26th ‘on schedule’. On 5/18/2021 I received an email from Home Depot regarding delivery titled “Important preparation steps for your new appliance“ still giving my delivery date of May 26th. In the evening on May 24th I received a phone call message indicating that my appliances were delayed and the soonest available delivery date would be October 2nd! So you wait until 2 days before delivery is supposed to take place to inform me that I now have to wait another 4 months!?! That’s really unbelievably poor customer service. Maybe you could be honest with your customers and let them know up front about this HUGE delay so that an informed decision could be made. GE customer service rep was entirely unhelpful and rather glib about the situation...I really didn’t need to hear that GE was founded by Thomas Edison and has been in business over a hundred years. Telling me I can just cancel my order with Home Depot doesn’t feel like you value your customers much! Well, my search for different appliances begins!