Over 250,000 happy customers!
Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Gordon S.
Alberto answered my question. I will more than like like order a pair today. Thank you.
Response from GatsbyshoesJul 1, 2025
Your Feedback is important to us and your experience is what we aim to provide for our customers. Thanks for trusting us. -The GatsbyShoes Team
kathleen C.
Great company, great products and even better customer service.
Response from GatsbyshoesJun 28, 2025
Hi Kathleen, Thank you for your amazing feedback. We are so glad to have been a great help to you. -The GatsbyShoes Team
Glenn E.
SECOND ORDER - The most comfortable dress shoe I've ever owned. After wearing my first pair for several.months, I just placed an order for my second pair. BONUS - i had some. sizing questions and to.my amazement, I had an email response within minutes. I highly recommend these guys.
Response from GatsbyshoesJun 28, 2025
Hi Glen, Thanks for sharing your experience about how fast our responses and how comfortable our products. -The GatsbyShoes Team
Craig
Company took my money and didnt send me my goods as ordered. Buyer beware.
Response from GatsbyshoesJul 6, 2025
Hi Craig, We're sorry to hear that you haven't received the order. Our records show that you've requested to have your order cancelled and be refunded. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team
Peter
Angeline was very nice, but the link to start return does not work. I need to return item GTSBY413920 please see that you enable the link.
Response from GatsbyshoesJul 9, 2025
Hi Peter, We received your acknowledgement that your return has been completed. If you have a moment, we would greatly appreciate it if you could share your updated thoughts on Trustpilot. Your feedback helps us continue to improve and provide the best service possible. – The Gatsby Shoes Team
Tim G.
It's been 2 weeks and my order has not been shipped and no notification of when it might ship.
Response from GatsbyshoesJul 10, 2025
Hi Tim, We apologize for any delay in your order. Our records show that the order was marked delivered. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team
Tehneile T.
DO NOT PURCHASE FROM THIS COMPANY!!! I purchased a men’s US size 12 shoe and what came was properly labeled however corresponds with a size 10 US men’s shoe. After reaching out my option given was to return the shoe at a $25 fee stating they do not refund shipping and take 10% off any refunds for any reasons. The fact that I’m not returning simply because I do not like the style but there is a major discrepancy in their China distributors sizing should warrant a full refund for return of misrepresented products. I will be taking the loss on this one as I don’t want to fund this rip off of a company any more than I already have.
Response from GatsbyshoesJul 8, 2025
Hi Tehneile, We apologize for any inconvenience you may have encountered with the sizing. We have reached out provide further assistance and to make things right, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected] – The Gatsby Shoes Team
Peg M.
She was great!
Response from GatsbyshoesJun 18, 2025
Hi Peg, Thank you for sharing your great experience with our customer service. -The GatsbyShoes Team
