Garden WindsReviews of gardenwinds.com

The swing it's self had held up pretty well. This year having to buy replacement seat and canopy. 3 years old. I don't want a garden winds product because the canopy ripped when putting on for the second season. Only lasted one summer.

I tried to take advantage of their Black Friday / Cyber Monday sale and placed an order on Friday the 26th and the 20% off discount was rejected because the item was "out of stock" and three business days later the canopy was shipped to me. I placed the order anyway because it said that the item would not be available for months in the future and I didn't want to run the risk of not being able to purchase it at a later date. Contacted customer service and they said, "too bad, so sad..."

I have been a customer of Garden Winds for several years and last purchase upgraded to the most expensive material in hopes that it would last more than one year in our not so violent thunderstorms in Michigan.....well, unfortunately I spent the extra $100 but these clowns did not better the hooks to attach it to your gazebo, therefore, shortly after install for year 2, its a piece of crap, looks awful. What is the purpose of the extra $100 upgrade if you use the crap from the lower grade product and don't make it overall better? Make your product worthwhile, and better yet when you sell something as a "better or best" product, make sure it meets those minimum requirements, its obvious you did not do that. Basic skills people, basic skills and common sense.....

Garbage products and belligerent customer service Unbelievably Inferior products and belligerent customer service - they're always right, you're always wrong. Their replacement canopies are garbage. They do not fit and need to be cut to fit. Company will not provide a discount or refund for inferior product.

this was the worst customer service ever! They did not accept our credit card as it is linked to our APO AE (Armed Forces Europe) address. We didn't want it shipped here... we just wanted to pay. They told us to contact our credit card company to change our address to a new, and non-existing address. Guess that'll teach us to serve the country.

Bought a replacement cover from them, what they sent me was no where near what was pictured. Complete scam company, avoid at all costs.

I purchased a canopy replacement that faded after 1 year and completely fell apart year 2. I reached out to them to help and they basically said nothing we can do. Terrible company!

The price would lead you to believe the canopy is the same or better quality than the original. You'd be sorely mistaken. Poor canopy quality with much worse customer service. You're better off buying a new gazebo than forking more money over to garden winds every 6 months when the winds blow. And yes I carefully removed and stored my canopy over the winter, only to have the tabs tear on reinstall in the spring around the stiches. I can only imagine this is due to material degredation due to UV, again a sign of poor and cheap material quality.