Garden WindsReviews of gardenwinds.com

The material that Garden Winds uses is poor. We get two seasons(two months+) from each one. We always carefully take it down and store it. We've also tried fabric protector/waterproof spray with no improvement. Finding another option has been nearly impossible.

Customer service was prompt and very helpful - The product they suggested is a perfect fit. But... photos do not show that canopy has drainage holes. That is an easy fix with rubber caps from Amazon (15 mm in diameter). I followed instructions, sprayed twice with Fabric Guard, used 2 bottles, let it dry completely. When the rain started canopy fabric lets the water through... :-(((

The only good thing is that the canopy fits the shape of the frame, but it doesn't stay on. I'm still laughing about their instructions to add extra grommet holes, remove it when expecting harsh weather, and spray it myself with a fabric guard. You'd be better off to buy a tarp (like we did before) and tie it onto your canopy frame.

Pros: So the canopy looks like better quality than the original in that the material is sturdier and there are holes for water. Cons. When installing it, it was clear the gazebo was sown a bit too tight? It was impossible to fit, and the grommets are cheap crap that flew off with the least pressure. So USD 175 or CAD 200+ for this canopy which will only make it one summer. I hope!!!

This is the only company that makes replacement gazebo roofs for the Tiverton 3 that we originally bought from Target, which is unfortunate, unless you get a custom made one. The first replacement roof that we ordered from them lasted approximately 3 years until it got enough tears etc. from the overhanging tree's twigs that it needed replacing. We then opted for the upgraded Ziplock 500 fabric which cost an additional $100+ over the Ziplock 300 basic fabric, and was supposed to be stronger & longer lasting. It fit our gazebo perfectly etc. and the color has held well since its 2022 installation. The problem is that the cotton straps to attach it to the gazebo frame have totally frayed and the hooks have detached from the Ziplock 500 material. So while the Ziplock 500 material has lasted the straps haven't so what's the point of a stronger roofing material if you can't attach it to the gazebo?? When asked if they would repair or replace the roof, Garden Winds' response was that since it's past their 1 year warranty we can purchase another roof for 20% off?!? What's the point of having a stronger fabric if the means of attaching it is a failure?? Do they think that we're that stupid? FYI, they remove all negative reviews from their website so buyer beware. Also look at the Better Business Bureau website to see what crooks these folks are.

This was my SECOND Garden Winds Canopy replacement for the Home Depot Sonoma Gazebo SWING. BOTH times, the canopy is SO TIGHT you can NOT get it on all 4 corners. I bet people are tearing or ripping it and loosing the fight! NO EXCUSE! This is a PRODUCTION ISSUE, and if it were 1" larger all the way around, it would fit! How STUPID to make your customers struggle this hard over an installation! I finally left it for days, wet it down with a hose, and stretched and pulled repeatedly just to get it ON! Common, REALLY?? I wonder how many customers they have to loose before this gets FIXED????

What a bunch of crap. The site says to find your swing and where you purchased the item. I was so excited to find a company that would make a canopy for my swing which had the perfect picture and store purchased from. HA! No problem taking my $63.00, canopy does not fit, and they are telling me now that they need a model number, which I don’t have but they have the swing. Rip off!!! Save your money, Custer service sucks, they didn’t even try to straighten out the problem and I have to pay more money to send it back.

I recently purchased a replacement canopy from Garden Winds for what I consider a fair amount of money, the customer service was great but unfortunately the product was not. when the box was delivered it was very light and after inspecting I found he material looked and felt like a shower curtain liner, I paid close to 200 dollars for an item that should have retailed for 50 to 75