I wish I read the reviews before ordering from this awful company!!! I didn't realise the shoes were coming from China, took ages to arrive and looked nothing like the photo! When I wanted to return them I was told I had to post them at my cost to Las Vegas - that would cost me almost same as the shoes, no support, awful, total shambles!!
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!
JC
JM C.
Do not order from this company
Do not order from this company! My shoes arrived two months late smelling like a chemical factory, cheaply made and were at least a size and a half too big. I have a claim to get my money back and they are impossible to reach by phone and when they respond through email, They tell you to send back but won’t pay for shipping. DO NOT WASTE YOUR MONEY. AVOID FJS SHOES
Response from FSJ ShoesAug 29, 2023
Sorry to hear that.
Kindly note that we always offer return policy within 30 days since the delivery date when the size does not fit.
If you have any questions or problems, please contact us.
We are always here waiting for you.
Thanks!
AM
Annie Mae J.
Not Good For Business They Fost Advertisement.
Hi Everyone I placed my order 10day ago and I contacted them asking about A tracking number so I can Check my order so someone responded talking about I will receive it Monday because I email them last Saturday I still haven’t even received a update tracking information nothing so I contacted them again Yesterday 3/26/19 in Regards to my order because I Placed the order for My Birthday still giving me the Run around now they talking about the contacted the post office too speed up my shipping process Still Nothing at this point Im over it. So I contacted them again today 3/27/19 asking for a refund. This company Is Bad For Business😡 On Every Level they post up the good reviews on they suite when I Never seen these reviews until today. FSJ Is Fost Advertising Ladies Not Good For Business. We are the customers and this is not cool I will be fileing me a Complaint. This place Gets No Starts From me. DONT SHOP LADIES THEY ARE NOT GOOD FOR YOU ALL MONEY LET ALONE BUSINESS. TRUST ME ON THIS INFORMATION I WISH I WOULD HAVE SEEN THESE REVIEWS BECAUSE I WOULDNT NEVER ORDER🤬😡
Response from FSJ ShoesAug 29, 2023
Sorry for the inconvenience.
Kindly note that there were so many reasons influencing the shipping.
And we always offer return policy within 30 days since the delivery date for our customers.
If you have any questions or problems, please contact us.
We are always here waiting for you.
Thanks!
DA
Danny
DISAPPOINTED!!!
DISAPPOINTED!!!
Found perfect wedding shoes and purchased in January. It is now March. I have yet to receive a tracking number. Just requested to cancel my order due to slow/lack of service and shipping. I am usually patient with orders but this is ridiculous. I really wish I didn't give them money first! Who knows if I'll even get my refund!
DON'T WASTE YOUR TIME OR MONEY ON FSJ SHOES!!!
Response from FSJ ShoesAug 29, 2023
Thanks for your order here.
Kindly note that we are honest seller.
We have so many customers all over the world and we are always trusted by them.
If you have any questions or problems, please feel free to contact us.
Best Wishes!
JW
Joanne W.
Very poor fitting, uncomfortable
Very poor fitting & uncomfortable shoe. I doubt anyone in their quality control even tested them before they released them....Returns apparently are to go to Las Vegas, which costs more than the shoes!!!!!!
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!
MH
Michelle H.
I ordered a pair of shoes on 2/1/2019
I ordered a pair of shoes on 2/1/2019. I should have received them on 2/21/2019. Acccording to the website. The order has not been processed as of this date of 2/25/2019. I just requested a refund. Wish I had read reviews before I gave up my money!!!!
There should be a way that these reviews would show up to potential customers before they make the mistake of making orders and tying up their money.
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!
EA
E. Assata W.
FSJ Shoes - Terrible Company
I purchased a pair of shoes from FSJ on December 29, 2018 and was told I should have them around January 15, 2019. Prior to the 15th, the company sent me a tracking number for the shipment, but I noticed the shipment wasn't advancing through the shipping process, leading me to believe the shipment was either lost or was never sent by FSJ. When I inquired about the problem, FSJ said they would replace the shipment if I still hadn't received anything by February 11, 2019. I told them that was unacceptable, at which point they said I'd have my shoes by January 31. Needless to say, Jan. 31 came and went and... still no shoes. The (possibly false?) tracking number still shows no sign of advancement/movement on the shipment. I complained to the company again, and this time I demanded a full refund. FSJ is now refusing to refund my money. The company claims the shipment is being held up by U.S. Customs in Chicago. Since FSJ will be closed from Feb. 1 through Feb. 10 for Chinese New Year, it will be weeks before I get my money refunded, if ever. In the past I have purchased other items from Chinese companies without any problems. FSJ is simply terrible company. DO NOT DO BUSINESS WITH FSJ SHOES. DO NOT GIVE THEM YOUR MONEY!
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!
SH
Stephanie H.
For the love of God, DO NOT BUY FROM THIS COMPANY
For the love of god. DO NOT BUY FROM THIS COMPANY. Absolutely awful quality of shoes. They sent the wrong size and I cut myself when trying them on because a metal eyelet was not put in properly, so they was a sharp metal dagger ripping my skin as I tried them on. The glue they used is so strong, it gave me an instant migraine.
Then they had they cheek to ask me to pay for a return to LA.
I fully disputed it and told them my mind. Now I'm telling you - DONT buy from this company!!!
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!