Such poor quality and poor management, it's almost scam
I've received the shoes but only after opening a complaint via Paypal.
They sent an email full of wrong information: wrong tracking number, wrong links to courier, wrong shipping time.
They then gave me a new tracking number and they used another courier, it also took longer than the stated 5 days to receive the goods.
The shoes are poor quality and zipper gets stuck.
I highly recommend NOT to buy ANYTHING from them.
Response from FSJ ShoesAug 28, 2023
Sorry to hear that.
We have already reflected this to our manaer & factory.
We will try our best to improve the shoes quality and speed up the producing time.
Looking forward to working again with you.
BF
Becca F.
DO NOT BUY SHOES FROM THIS WEBSITE ITS…
DO NOT BUY SHOES FROM THIS WEBSITE ITS A SCAM!!!! I am trying to dispute the charge to my PayPal to get a full refund!! BUYERS BEWARE!!!!!!!!
Response from FSJ ShoesAug 28, 2023
Thanks for your order to our store.
Kindly note that we are honest seller.
We have many customers and we are always trusted by our customers.
If there are any questions of problems, please just contact us by E-mail.
Thanks!
CT
Charles T.
Love the FSJ store
Love the FSJ store! ! Super cute and trendy. I have received many compliments. I ordered my regular size 7 and although they fit, I recommend going half size up.
Response from FSJ ShoesAug 28, 2023
Thanks for your kind support!
Glad to hear that the shoes satisfy you!
Looking forward to working again with you in the future!
DA
David
Heels fit great
Heels fit great! Very comfortable they go with any outfit.
Response from FSJ ShoesAug 28, 2023
Glad to hear that!
LB
Lilly B.
I really like these
I really like these, they are so cute.
Response from FSJ ShoesAug 28, 2023
Thanks so much for your support!
BS
Bridgette S.
FSJ shoes are cute
FSJ shoes are cute. However, I have huge issues with the company. I ordered five pairs of kitten heel slingback shoes online from their website. I came across their website from a pop-up when I was on fb platform. After I submitted my order a pop-up message stated “a receipt will be emailed to you after the order is reviewed.” I never received a receipt so, I gave up looking out for it. Then two weeks later the first pair of shoe arrived then the following week the second pair arrived, except it was not the slingback that I ordered. Instead it was a closed up shoes.
On Monday, August 1, 2022, the third pair arrived and that’s when the disaster started the shoe was too small and it was the wrong color. I immediately took a picture of the shoes along with the packing slip and emailed their customer support. Their response to me was I must emailed the transaction number. I informed them that I never received a receipt when I placed the order and their website stated that they would email me the receipt upon review of my order. However, that never happened, I sent them my banking transaction number as proof that the payment was taken from my account the name of my bank and date of transaction.
Until now they have Not responded to me, I received the two remaining pairs of shoes today, August 4, 2022, and those were Very small too. Granted, I ordered size 10.5 in the following colors: blue, purple, yellow, red and another purple. I paid a total of $383.18.
When I called their customer support line I got a busy signal. I would like to be reimbursed my $280.00 for those three pairs of shoes or have them exchange for the right size and colors.
BUYER BE WEAR!! OF THEIR WEBSITE.
Response from FSJ ShoesAug 29, 2023
Good day!
We are sorry to hear that our shoes did not satisfy you.
But kindly note that we always offer return policy for our customers within 30 days since the delivery date.
If there are any questions or problems, please feel free to contact us.
Best Wishes!
SP
Sean P.
I love the shoes in this store
I love the shoes in this store! ! ! ! ! ! I already want to buy another pair. They are very comfortable, I wear them all day and my feet don't hurt. I'm a 7.5, but as the reviews say, I went up to an 8 and they fit perfectly. This is my first pair of rear boots, but they stayed in place and my feet didn't slip out.
Response from FSJ ShoesAug 28, 2023
Thanks for your support to our store.
We will try our best to speed up the producing & shipping.
Wish to work again with you in the future.
RK
Ruth K.
Their heels are very comfortable and…
Their heels are very comfortable and have great cushioning. I was concerned that the straps would pierce my skin while walking, but definitely not, and the shoes are super light and easy to slip in. Like my purchase ❤
Response from FSJ ShoesAug 28, 2023
Glad to hear that you like the shoes.
Wish to work again with you.