Extended Stay AmericaReviews of extendedstayamerica.com

Excellent Management. Courteous Service. Excellent Customer Service Relationship.

This hotel is poor! It is trashy. The staff is very rude. Their WiFi doesn't work. There are rats walking around. I had to fix the toilet that was clogged too and the room stunk when we first showed up. I DO NOT RECOMMEND this hotel to anyone!

Outstanding service by Jorge and Dan to solve a problem after checkin at 5620 Major Blvd. in Orlando, going above and beyond to ensure for a happy returning customer. Great property, quiet, all staff wonderful. If there is a Spirt of Extended Stays, Jorge and Dan qualify. Great work.

If I had a hundred Stars I would give them to Cohen Davis from the Davie extended stay hotel and a hundred Stars to the housekeeper Rita and and minus a thousand stars to two Nile and jeans amador those two treat the veterans like second class citizens thank you and God bless this extended stay is 7550 State road 84 Davie Florida 33317

During my stay at this hotel for a month and a half this very staff and managers made my stay feel like home. I'm sorry if I can remember everyone's name but manager Aswanee and Kia. The lead housekeeper and maintenance the tall gentleman with the dreadlocks but all housekeepers definitely play the part and hopefully I can join your stay again sometime soon in the future thanks again love always maybe and maybe hopefully I can join the team again

Dirty room, stench of stale cigarettes and marijuana. A lot of people running around and yelling at night. Found brown spots on the bed sheets. Best of all the iron was broken. Water spilling everywhere. After waiting for 10 minutes for assistance "Tee" came to the front desk and said "I don't know even where we keep them so I can't do nothing about that". When I asked to have a house keeper bring one from another room she told me that she "didn't wanna tag the room dirty". Then she said she could ask her manager what to do but she had to text her. Her manager called back and I could hear the two of them discussing my request over the phone. The manager sounded more confused and put out than "Tee". If you're looking for customer service, a clean hotel or a good night's sleep you need to look somewhere else. Seriously: do not stay here. Spend your money somewhere else.

They say on their booking site that they offer free WiFi but that only consists of email viewing and basic browsing. What they don't tell you is that they charge you $5 an hour to get faster internet and to be able to use the internet more than email and basic browsing. I reserved my room hours in advance to arriving and upon going into my room, it was stupid. One pillow, No lock for the door and the television is slanted and broke pointing to the ground and the remote is broken and the phone in the room when I tried to call about the room, all it does is beep, beep, beep, beep. And when I went 3 floors down to the office to complain, she took me to her last room to see if it was better. It had not even been cleaned and there was no pillows in that room anyway. They need to change the batteries on the doors because you are constantly going back down three floors to office just to get the card re-keyed. I rate this specific motel as a 1.

Floor was filthy I had to clean it with thier washrags and they were black after that. Empty meth bag and vodka bottle under the bed. No ice machines. Bed sucked