Extended Stay AmericaReviews of extendedstayamerica.com

10-24-2022 there's is nothing good to say. I have a lawsuit 77!!

My smoke alarm began beeping every thirty seconds. Dave (who is not on the maintenance staff but who should be)) quickly and efficiently fixed this for me. I am very grateful.

i would like to recognize marie who works at the coastal lane in melbourne florida she is very kind friendly and helpful she is very professional

Extended stay six flags on Lamar. The carpet is dirty people get robbed there are bed bugs. You cannot get clean linen because they don’t wash like they are supposed to. The stair wells are always filthy. They do not take precautions to help protect guests from COVID .

Vancouver, WA Property October 2022 (check-in 10/22/22 - reservation for 52 days) . Where do I start? This hotel is a run down dump!! . It has been neglected by your corporate office in favor of building new properties, spending money on advertising and bragging about how wonderful Extended Stay it is...how it is comfortable and just like home. Lies...all lies....🤨 . The condition of the Portland-Vancouver property in Vancouver, WA is is DEPLORABLE!!! ☹️😕 . ITEMS OF NOTE: . --Appliances are at least 30 years old. --Your channel selection for TV is worthless. Most of the channels are sports or news or violent content. It would be nice if you offered UPtv, Hallmark Channel, METV, KCTS PBS (as a 2nd option also)...More conservative content along side of the other objectionable options. --Cabinets and furniture are nicked. --The rooms are not serviced properly. My room was only half clean. The A/C filters were black with grime. I had to clean them myself. The top of the chest of drawers was dusty. --The refrigerator shelves are not even aligned properly and shelves cannot be moved or rearranged for efficiency because the door cannot open wide enough to move them because it is blocked by the room wall which is at the entrance to the room. --The bed skirt is wrinkled and torn and the sheets feel like sandpaper. --The toilet paper also feels like sandpaper and is so very thin that it does not last long. --I asked for a toaster and coffeemaker after I checked in. The toaster I was given was old, dirty and stinky and it made my bread stink. The coffee maker was dirty too. There was brown grime all over the hotplate and I have no idea if the inside where the water goes through is even clean because I cannot access it to see or clean it out. --There is only one luggage cart available and it is an old and heavy monstrosity that cannot even be maneuvered easily. I am a senior and I could barely push it to my room let alone get it into the door without having to somehow hoist it into position to get it through the door to unload it. I am not very mobile or strong. --The entrance into the hotel stinks. It has a nasty sour smell, most likely from all the smokers standing outside the door smoking. That stench moves down into the hallway of the first floor, where I am staying, and comes into the room. --There are cigarette butts strewn all over the sidewalk and ground. --Except for Cher and a new guy, all of your front desk staff are grumpy. One of them stood right next to the front door smoking and I had to walk through her cigarette smoke to get into the hotel. ---I have been unwell the last 2 days from the stress of moving into this hotel. I needed toilet paper so I called the front desk and asked to get some. Brittany answered and she said she would drop some by, but then she left and never did bring it by. I called the front desk again about 20 min later and the replacement gal that was on the desk at the time grudgingly brought some to me. She sounded like she wanted to tell me to come and get it myself. She looked angry when I answered the door. . ................................ . This has been a very difficult stay for me. I am a senior and I lost my apartment after living there 32 years. I had no where else to go. I could not live in my car and I have no family to stay with. I was left with having to use my emergency medical saving to keep a roof over my head until I can find a place to live. I have NEVER been homeless and never expected it to happen when I was a senior with health challenges. It would have been nice to find a hotel I can afford that would help me to feel safe and relatively comfortable. I was hoping that Extended Stay could be that place but I was horribly and sadly mistaken. . I don't have a choice right now so I have to stay here. The only income I have is SSDI and it's not much. It breaks my heart that businesses are only about money rather than people. . Maybe your enployees are grumpy because Extended Stay corporate does not care about giving them the tools they need to be kinder or maybe they just don't care either. 😟

Extended Stay Naperville East is the Worst Unprofessional Lying Stealing hotel that I and my children lived in it's like flowers in the attic! the Guest and Tenants are great but Management doesn't care about the rooms being repaired, mold, and mildew in my room, nails sticking out of furniture, the carpet being filthy, and no working stove or heat. they don't care how they treat people especially African American People as a whole they are money-hungry wolves and had staff that stole and broke into their safe and tried to make other tenants pay or evict them especially when they knew a former manager stole the Money. the way they treat their tenants, is awful theie Management gave me a couch filled with bedbugs to force me and my children on the streets. This hotel has caused so much mental anguish and distress for me and my family. and they are still trying to evict us on the streets when they have caused all these unfortunate events to me and my disabled children I would not recommend an extended stay in Naperville east to No one,They are racist and discriminatory, you have to be prepared for a fight just to get clean linen. and as for giving it any stars, I recommend none. the old manager and the new manager have no regard for human life.

At the Biltmore extended stayI stayed for the 15th through the 18th I was supposed to pay $502 for the whole week at $71 a night I was told if I did not stay the whole night that I would get refunded and just be charge to $71 a night when I went to check out early they said you owe me $32 more I said I’m not paying you $32 more than you told me I can pay the $71 a night or the 502 for the seven days the carpet was not swept the floor in the bathroom right at the entranceway was coming up I did not get a full size refrigerator like I was told I would get the only thing good about it was the bed was comfortable homeless people were going in and out so if you said this hotel you might want to think twice they lie to you

I was In medical centre houston tx for a week , it was soooo dirty . The receptionist was sooo rude and I had a very bad experience at there…. I never recommend someone to choose this place to stay