EverlywellReviews of everlywell.com

They don’t give you your results and customer service is rude and not helpful.

Not sure of the accuracy of the food sensitivity test as if my previous test was just doubled and sent back to me. 5 became tens 0 became one or 2, 2 became 4 across the board. Anything above five gives me a rash immediately, no rashes the test was wrong across the board.

My sample was mishandled/mismanaged, but that was only clear to me after 14 days passed from arrival at the lab (confirmed via shipment tracking). I was sent an email that politely suggested I was responsible for the sample expiring. "...The lab informed us that your sample has expired. Samples only remain stable for a limited time...All kits must be retruned to the lab prior to the expiration date listed on the kit." I put the sample in the mail within an hour of collecting the sample. My sample arrived at the lab well within the acceptable window, which was about 36 hours after I dropped it off at the post office. 14 days later I receive and email that my sample has expired. That type of mishandling does not inspire confidence or trust in a company that has been entrusted with measuring my health. This is a poorly managed operation. I would strongly suggest you look elsewhere for your healthcare needs.

The other reviews that mention difficulty in blood collection are absolutely right, the amount of blood needed to complete the testosterone test I was given was not possible to get with the finger prick method that they tell you to use. I even went to a clinic to have them help me complete the blood collection, they used the same method that Everlywell recommended (prick the end of the finger) and THEY COULDN'T GET ENOUGH EITHER. The fact is unless you bleed all over when you get cut then you are going to have a terrible time trying to get your results, I never did personally. $50 down the drain and my time too. Really unsatisfied but it's been too long now so no refund for me. Wouldn't recommend.

I was kept informed about where my test was en route and in lab. I received my results much faster than I expected and meanwhile I was able to check up on the status of processing while I waited for the results.

Easiest way to get my A1-c done !!!

The service used to work well for me, I had used it twice before. Now 2026 their web design is a nightmare, perhaps done by people who have no idea how to design a site, coding or address browser issues? Worse when you send screenshots of the problem, they respond as if they ignored the screenshots and problem, then blame it on you or say "did you try our app?" Problem is they don't give you the app address for the Play store. So when you type in "Everlywell app" numerous other apps appear but none that even look like an Everlywell logo. OK so I did not register in advance of taking the test, but waited till after I took it, (the same day I took the test). To my surprise on all different browsers when I go to log in our register the test. I get a box to enter my email. (I am already registered with 2 previous tests) there IS NO password box that appears. Only a BIG GREEN "LOGIN" button, which you press and get an error in red. If you continue to press this you will be locked out. I try logging in to my account via the top right "log in to account" which won't let me log in to my account as if I had no account. OK so I send the screenshots to the support"at"everlywell.com or contact"at"everlywell.com emails and a moron writes back, "Are you entering the password correctly?" they obviously are not looking at the screenshots embedded (not attached) with my problem written above them. So then you get the message "we got your test but can't process it because you did not register it". Well why did the person I contacted not register it for me as I included all the info, screenshot of my register my kit card with the green and white. They obviously know I sent the kit and tried to register it. So finally I called today and the operator admits they've been having a lot of problems with this, so why do they blame the customers? "Use a private browser window". Hello if that is the way to do this "Everlywell is using a problematic wed developer that does not know what they're doing. Dear, Everlywell, you make it clear the test is time-sensitive which it's important to send in ASAP. So we do this, but you create a huge obstacle with a broken website that users can't lot in, OR give a clear "phone app link". So our tests sit, and then you want us to do it all over again. Also note you are using new lancets without clear instruction how they are to be used. Once only? OK but then give better instructions for the new ones. You are better off using a different testing company as Everlywood has dropped the ball and due to a "worse than bad website" with lots of useless sales info to confuse the user and make it harder to find the relevant, important info UPDATE: They were able to process my test, however the link you click on to see the results which Everlywell send does the same thing "It shows your email however NO PASSWORD" box and if you click on login under the email you are warned you will be logged out if the wrong password is used. It will fail because it needs a password. This is the big flaw and we trying using Edge, Google and Firefox with the same issues. This is a waste of user time and frustrating. Thank you

Results for quick and very informative