EverlywellReviews of everlywell.com

They simply suck

Honestly I was very disappointed. I had very high hopes for this test. All 3 tests had us having sensitivity to the same things, for me and my daughter that could make sense but for my husband who is not her biological father it doesn’t. Additionally and most importantly, they both have a dairy sensitivity and that is something we knew without a doubt before taking this text but neither of them showed a dairy sensitivity. Unfortunately this test was not worth the money for results that made no sense. I will say though the whole process itself was very easy and very timely.

No telephone support. No response from email requests. Daily annoying promotional emails. A textbook example of a poorly managed, faceless service organization that is a pain in the a** to do business with. It’s all about the money. Customer service is just an afterthought. They will eventually just go out of business and disappear.

Don't bother. They locked me out of my account so I wasn't able to register my kit. My kit expired and now I'm out of pocket. Customer service was rude. She offered me a discount for another kit. So pay again at a "discount" and be left out of pocket again since I can't get into my account to register my kit. Ridiculous. Save your money.

Terrible colon cancer screening kit. Bizarre set of inserts and overly complicated instructions for a simple process. And, the website to see your results is virtually inaccessible. So many hoops to jump through, I just gave up. You guys need to get some help from educators like a state Extension program associated with your Land Grant University to make your programs functional.

Was contacted twice by company without my requesting any communication. Blocked both calls, then received a text message "Your order is about to be delivered. Follow the instructions and send back your sample this week. Any questions call ... phone number. Or visit our website. Just in case it was legitimate, I contacted the company, but they wanted my name, date of birth and zip code. Uh, I don't think so. Everlywell may have a website, but their business practices are sketchy to say the least. I'm considering contacting the my state's Secretary of State's office to file a complaint. With all the scammers these days, you privacy is important.

So the 1st thing I seen when I went to make a comment was “What went wrong this time?” RED FLAG!!! Ordered 2! Got 1! Paid for 2! Got 1! Took 3 weeks to get here! Not the 5 days they say! Made in USA they say! Came from China! Beware and be very careful with this company!!!

I received my kit but was unable to register it. I worked on it for hours. Finally, I tried to contact the company, but the phone numbers goes to a lab that’s not part of the test kit. I was only able to chat with AI, never a human. AI said they fixed the problem, but I was still unable to register my kit. The kit has to be registered to get your results. Since they were unable to help me I asked for a full refund. They wouldn’t refund my money even though they were unable to provide the service. This is a horrible company and I do not recommend.