Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell reviews

535 approved reviews, newest moderated first

GWalton
Aug 20, 2024
Prompt and Professional
My order arrived promptly. I was updated on the processing of my test sample; it was processed quickly and I received the results sooner than expected. The results were emailed in an easy to understand format, along with extra support options for understanding and next steps. Everything was handled in a competent and professional manner.
Response from EverlywellAug 28, 2024
Thank you for your review! We're happy to hear that you've enjoyed the convenience of at-home testing with Everlywell. 💚
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CustomerGregg
Aug 19, 2024
Eazy instructions and fast results
Eazy instructions and fast results
Response from EverlywellAug 28, 2024
Thank you for your review! We're so happy to hear of your positive experience, and appreciate you choosing Everlywell for your at-home testing needs. 💚
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ADAM H.
Aug 18, 2024
Good enough?
Results were in very quickly. Star docked due to unknown accuracy of said results.
Response from EverlywellAug 28, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your experience. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at contact@everlywell. Whatever you need, we’ll be here to help you move forward with your results.
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Philip L.
Aug 17, 2024
Easy and painless
Super easy experience! I am terrified of getting blood drawn and needles are my worst enemy. So the fact that my test came with lancets PETRIFIED me. It took a while to get the courage but I worked up the nerve pricked my finger and it was literally painless. Once I was done I sealed up my collected samples sent em in and within 24 hours of them receiving it my results were posted. The fact that I can do this from the comfort of my own home and get results back extremely quickly is amazing and saves a trip to the doctor.
Response from EverlywellAug 28, 2024
Thank you for your review, ! We're happy to hear that you enjoyed the ease, efficiency, and privacy of at-home testing. 💚
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Janelle M.
Aug 16, 2024
The Perfect Solution To My Problem
I do this test every year since 2021 to find out my food sensitivities. The testing is easy and you will get the results in just 3 to 4 days at the most. I just remembered the foods to avoid and removed them from my diet. It worked for me because I have leaky gut issues. It affected my hands more than anything else and I never had the blisters and bleeding cracks as long as I followed the same diet, omitting the "poisonous ingredients" in my diet. The Everlywell Blood Testing kit is quite a big help to me and my health. Highly recommended!
Response from EverlywellAug 28, 2024
Thank you for taking the time to leave us a review! We're so glad to hear that you gained peace of mind from your test results. 💚
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Jessica L.
Aug 15, 2024
You can’t return unopened/unused tests
You can’t return unopened/unused tests. Garbage company. I will never buy anything from them again.
Response from EverlywellAug 28, 2024
Thank you for sharing your feedback. We sincerely apologize for any disappointment that may have been caused by our Refund, Cancellation and Replacement Policy. Our goal is to provide the best possible experience for our customers, and we appreciate your input. If there's anything more that we can do to assist, please don't hesitate to reach out to us at [email protected].
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KARIE P.
Aug 15, 2024
Test was very simple to do
Test was very simple to do. Everything was timely. Results were explained very well
Response from EverlywellAug 28, 2024
Thank you for taking the time to leave us a review! We're so happy to hear that you've gained helpful insight from your test results. 💚
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Barbara Christine B.
Aug 13, 2024
4 months to get a result. Customer service was not able to explain why.
I bought the kit in April. I followed the directions but was informed in June that the "easy to use" kit was "unreadable" and I had to do it all over again. When I asked what caused my samples to be unreadable, no specific reason was given. I did not get results until August. Will go to my doctor from now on for more timely results.
Response from EverlywellAug 28, 2024
Thank you for sharing your experience. We're sorry to hear that your first sample was unable to be processed. For a bit of context, the lab runs quality control on all samples. In the event that a sample is unable to be processed (e.g., contamination, expiration, insufficient quantity), we will always reach out to discuss the next available steps together. That said, we regret to hear that you were not informed of the specific issue with your sample, and that your subsequent test results were not delivered in a timely manner. We strive to provide an excellent experience from start to finish, and it sounds like we missed the mark here. Rest assured that we will take your constructive feedback to heart and continue striving to improve.
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