Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell Reviews | Read Customer Reviews of everlywell.com

Everlywell reviews

535 approved reviews, newest moderated first

Brian D.
Aug 25, 2024
Helpful
Very informative
Response from EverlywellAug 28, 2024
Thank you for choosing Everlywell for your at-home testing needs!
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Stacy B.
Aug 24, 2024
Such an easy way to find out…
Such an easy way to find out information about your body in the comfort of your home. I have done several of your tests over the years and share them with my doctor. So helpful to all involved. Thank you!! Stacy B
Response from EverlywellAug 28, 2024
Thank you for taking the time to leave us a review, Stacy! We're so happy to hear that you've gained helpful insight from your test results.
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James F.
Aug 24, 2024
Dont hesitate
Fast shipping, clear instructions and fast response
Response from EverlywellAug 28, 2024
Thank you for choosing Everlywell for your at-home testing needs! 💚
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Roger C.
Aug 22, 2024
Very efficient system for better health…
Very efficient system for better health !
Response from EverlywellAug 28, 2024
Thank you for your review! We're happy to hear that you've enjoyed the convenience of at-home testing with Everlywell. 💚
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CS
Aug 21, 2024
Delays / Lost Test / Inaccurate Diagnosis
Delays, test lost in transit, inaccurate results
Response from EverlywellAug 28, 2024
Thank you for your review. We're sorry to hear that you were disappointed with your experience. Of course, if you have any outstanding questions, please don’t hesitate to reach back out to us at [email protected]. Whatever you need, we’ll be here to help you move forward with your results.
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Becky C.
Aug 21, 2024
The process was smooth
The process was smooth. I had results come back high on the metabolism test and luckily had a doctor's appt that same week. I was able to get the doctor to retest and everything came back normal. So good news is I am fine, bad news if you don't have the ability to get retested than it could provide worry.
Response from EverlywellAug 28, 2024
Thank you for bringing this to our attention. We'd like to assure you that all of the laboratories that process our tests are CLIA-certified; some are also CAP-accredited. These labs comply with all federal and state regulations regarding laboratory testing in addition to performing frequent internal quality checks and testing, as well as regular inspections and validation of the accuracy of their testing. That said, accuracy is very important to us, and we'd like to escalate this to our Medical Affairs team so we can dig into this a bit further and help you to figure this out—please send us an email at [email protected]. Thank you again!
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Suzanne G.
Aug 20, 2024
Purchased Food Sensitivity… kit Id PT5-PT86-2EMV
Purchased Food Sensitivity Comprehensive. This was to test 204 common foods and when I received my test results I was shocked to find that I only reacted to 1 food (carrots). How can that be? I am aware that I react to other foods so I do not believe this is accurate, and request that I receive a new blood collection card and the test should be redone, at no cost to me or a complete refund I am very disappointed and confused as to why it only focused on carrots, were my blood samples incorrect. Considering the cost I paid for this comprehensive test I would like a refund or a chance to submit new blood samples do this over
Response from EverlywellAug 28, 2024
Thank you for bringing this to our attention. We'd like to assure you that all of the laboratories that process our tests are CLIA-certified; some are also CAP-accredited. These labs comply with all federal and state regulations regarding laboratory testing in addition to performing frequent internal quality checks and testing, as well as regular inspections and validation of the accuracy of their testing. That said, accuracy is very important to us, and we'd like to escalate this to our Medical Affairs team so we can dig into this a bit further and help you to figure this out—please send us an email at [email protected]. Thank you again!
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Cait W.
Aug 20, 2024
It was quick fast and discrete.
It was quick fast and discrete.
Response from EverlywellAug 28, 2024
Thank you for choosing Everlywell for your at-home testing needs! 💚
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