harry D.
Customer service is horrible
Customer service is horrible. Unanswered calls, and disconnects. Finally spoke to a rep and she stated that the team would email me for replacement parts. No mail, no call.
Response from EROMMYOct 22, 2025
We apologize for any inconvenience we might have caused and thank you so much for your kind patience. Could you please tell us which platform you placed your order on and send us a screenshot of your order? You may send this information to our customer service email address at [email protected]. We will process your request as soon as possible after receiving your email.


