EROMMYReviews of erommy.com

Response from EROMMYSep 14, 2026

Thanks for reaching out to us regarding this important issue. Would you please send us a photo of the box that you received (with the product number visible)? In addition, we will also need a photo of the product that we shipped you. As soon as we receive the information requested here, we'll be able to work towards a resolution for you right away. You can send this information to our customer service email at [email protected].

Response from EROMMYAug 21, 2026

I am so sorry to hear that your item less than perfect. I can see how this could be frustrating! If you can please provide images of the damage we will need this for our quality control department. You can send the photos to our customer service email address: [email protected] Upon receiving the images we will get back to you with a resolution.

Response from EROMMYAug 17, 2026

I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the defect we will need this for our quality control department. You can send it to our customer service email address: [email protected] Upon receiving the images we will get back to you with a resolution.

Response from EROMMYAug 10, 2026

I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the dents we will need this for our quality control department. You can send the photos to our customer service email address: [email protected] Upon receiving the images we will get back to you with a resolution. Thank you for your patience and cooperation in this matter.

Response from EROMMYJul 16, 2026

I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the damage and the box you received we will need this for our quality control department. You can send the photos to our customer service email address: [email protected]. Upon receiving the images we will get back to you with a resolution. Thank you for your patience and cooperation in this matter.

Response from EROMMYJul 6, 2026

We apologize for any inconvenience this may have caused. I have notified the warehouse staff to send you the parts you need. This process doesn't auto-update with tracking like new orders do, but if you would like tracking, please follow up with us in a few days to allow for the process to complete and we can provide the tracking number. Thank for your patience in this matter.

Response from EROMMYJun 8, 2026

We apologize for any inconvenience this may have caused.  Could you please tell us which platform you placed your order on and send us a screenshot of your order? You can send it to our customer service email address: [email protected].

Response from EROMMYJun 4, 2026

I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the damage we will need this for our quality control department. You can send the photos to our customer service email address: [email protected]. Upon receiving the images we will get back to you with a resolution.