Cindy
Erommy said that I ordered 2 Gazebos.
Erommy said that I ordered 2 Gazebos. It was 2 separate orderes processed within minutes of each other. I know I entered my credit card for 1 gazebo (and if I wanted 2 , don’t you think I would have put them on the same order) when I realized they were sending 2 it was too late to cancel. When I went to return the 1 Gazebo they said I had to pay the return shipping and restocking fees. Which cost me a lot of money. And the shipping label was from New Jersey but I had to send it to California. I’m very upset
Response from EROMMYNov 6, 2025
Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. We completely understand your concern and truly regret the frustration you've experienced. Our team is currently reviewing your request, and we will reach out to you via email to work together on a satisfactory solution. Please rest assured that we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention — we’re here to help and make things right.


