EntirelyPetsReviews of entirelypets.com

THIS WAS A HORRIBLE EXPERIENCE! FOR ONE YOU CAN'T GET THROUGH TO ANYONE ON THE PHONE, IF YOU DO,THEY PUT YOU ON HOLD UNTIL YOU HANG UP AFTER WAITING 20 TO 30 MINUTES. EVERY TIME I TRIED THE CHAT OPTION IT WAS NEVER AVAILABLE. 2. I PAID MORE MONEY FOR EXPEDITED SHIPPING BUT NOTHING SHIPPED FOR ALMOST 3 WEEKS. I FINALLY GOT A PERSON ON THE PHONE AND SHE STATED IT WOULD SHIP IN 2 DAYS....THAT DIDN'T HAPPEN. I FINALLY JUST CONTACTED PAYPAL AND ONCE THEY GOT INVOLVED THEN ALL OF A SUDDEN I GOT A REFUND. THIS COMPANY IS NOT TRUST WORTHY, THEY LIE TO YOU, YOU PAY FOR A FASTER DELIVERY AND THEY TAKE YOUR MONEY WITH NO DELIVERY AT ALL!!! READ ALL THE REVIEWS BEFORE YOU BUY, THERE ARE VERY REPUTABLE COMPANIES ON THE WEB, THIS IS NOT ONE OF THEM!

I ordered a product on Sunday 2/14 that I needed by the following weekend 2/20 or 2/21. Paid extra for expedited shipping. Should have arrived Thursday 2/18 or Friday 2/19. When I checked order status on Thursday 2/18, it showed the order as still processing! I called and was told the item was backordered, which put my in a bind, and I cancelled the order on that date. I sent a confirmatory e-mail of the cancellation. NO refund to my card and the item arrived on 3/8, long after I no longer needed it! I have shopped here for many years successfully, but I am done using this seller now.

Products are great but shipping is very slow. I wouldnt use this company to purchase gifts unless you do it way in advance.

Since 2013 I've made numerous orders and each time the service was impeccable. In addition, they have the best prices on the market.

This company in on the edge of fraudulent. Never order from them. I ordered about $300 of flea treatments for our rescue over two weeks ago. They charged our account immediately. To date no product, no update, no shipping confirmation. Have called a dozen times on different days at different times. No one ever answers the phone - the line just finally hangs up. We left messages several times to "save our place in the que" and noone ever calls back. That's a joke. Sent emails, no one responds. If this company is willing to steal from a nonprofit trying to save homeless animals, it will steal from you to. No ethics, no customer service here. AVOID at all costs. Wish we had.

I Had to buy a No Flap Ear Wrap for our dog who had major surgery on his face. This company was supposed to ship in 4-8 days. I called them after 6 days, because I never rec’d notice that it shipped. Well they had not even gotten it from their own warehouse yet. We finally received 16 days after ordering. Unacceptable.

Zero star！！！ Place order for two times last month And i get nothing until now！ Never reply any mailsss n callssss！！！ Cant cancel the order！！ Rubbish company！！！

Took my money and never sent product. Doesn’t return phone calls or emails and will not refund me!