EntirelyPetsReviews of entirelypets.com

Good pricing, timely delivery of product

the only complaint I have is there is NO notification given prior to shipping that permits a change in the scheduling.

Our buffy pased away last week suddenly.

I ordered flea and tick medicine. It arrived promptly and was just what I ordered. I appreciate this service! Thank you!

Avoid, avoid, avoid!!!! I have ordered from them for years but they have recently gone badly downhill. Took weeks to get what I ordered, many phone calls & emails, no shipping info on website. Charged me immediately and they charged me twice, on the same day but different amounts. Been calling them for over a month now and promised several times that the refunds would be put on my credit card but so far it has not happened. They say it's because they are doing a programming change but, come on, over a month later? Starting to feel very scammy, which I hate to say but they have left me no choice. Will NEVER use them again.

Good item. Takes a long time to ship though.

Horrible customer service. Placed an order February 23 its been about 2 weeks I keep getting the run around when I call to check status. No one can give me tracking number. I was told it was mailed then next time I call it wasn't even mailed yet. However my card was charged right away. Simply ridiculous waste of time.

I am giving a 5 star to the customer service rep Peter. He was the only one after a minimum of 3-5 calls that was able to straighten out the mess with my order. He's expertise, knowledge, pleasant personality all contributed to the positive outcome of my order. Recommendations: Indicate when a product is out of stock so the customer doesn't expect it. Send updated e-mails so the customer is aware of the progress.