EchoPark AutomotiveReviews of echopark.com

These people are crooks. Traded in a car and bought a new one from them. They didn’t pay off my trade for over 30 days, causing me to have to make a payment on a vehicle I don’t own anymore. Because I made the payment the amount they paid off was less than the agreed amount on the buyer’s order. They owe me over $500 and still haven’t paid me, it’s been over 35 days. Keep getting the run around

They offered us $10,400 for our Forester. When we took it in, they lowballed us an offer of $7000. Reasons were paint was bad on over 50% of car, needed a windshield and it had a bent front crash bar. My mechanic calls the paint and crash bar bogus and the windshield a maybe based on if the chip can be fixed or not. Needless to say we had refused their offer.

The sales man was very honest and helpful with the specs of the Honda Vezel I needed.

Wow!! This place has TERRIBLE service. We found a car we liked, had a loan all ready to go with our bank who was a bank lender they use and they refused to sell the car to us. They wanted us to fill out additional credit app - which we did and then they wanted us to choose terms with another bank. What!? We were told by our bank that all we needed to do was sign the title and the deal was done. That was not the case. We waited for 3 hours-jumped through their hoops to be told they won’t sign the title over and they won’t accept the loan that was provided by our bank!!! Stay far away from this dealership. I know we won’t be back and we will tell EVERYONE we know of our experience here. Go anywhere else!!!!!

I purchased a 2018 BMW 430i last September. On my way home from Dallas (I live in OKC) I started to notice that my AC was blowing hot air..... I had a warranty through Echo Park for the first 3 months after purchase, so I took it to their mechanic partner Pep Boys. I was told that my freon levels were low, so they filled it up and I thought all was good. Now since the temperatures are rising, I once again noticed that my AC was blowing hot air. Well, it looks like there is a leak in the AC condenser and this is how they sold the car to me. I will now have to spend upwards of over 2k to fix this issue after being told by the dealership that there were no flaws with the car, and it was 100% inspected. I will never use this dealership again and I do not recommend anyone using this scummy dealership. I bought a high-end car for over retail and they either didn't check or didn't disclose that there was a leak in the condenser???

Great service by Caesar Menendez today. Fast and efficient!

Went into the EchoPark facility in Chesterfield MO today. It was similar to going into the DMV. Waited to see someone even though I had an appointment. Told me it would be 30 minutes. 45 minutes later I still had no answer. Then later got a text for about 1/2 the retail value for my vehicle. Kind of insulting. I’m wondering if this place will be open very long? Wondering if it’s government sponsored or something as it appears to be finished worse than most government buildings.

Had a terrible experience with this dealership in Charlotte, NC. The vehicle purchased was a lemon and we had to pay $1,000 to have it towed back to the dealership due to their mileage rule, as we lived three hours away. The air conditioner was not working properly on one side. The vehicle handled horribly with speed and felt like it was out of control. There was also a repaired crack in the windshield. We did not see this, as it was raining the day we purchased and could not see it. Proceed with GREAT caution....the people you will talk to you don't actually know anything about the vehicle they are selling you. The test drive route they give you, does not allow you to get over 55 mph to fully see how a car handles.