EchoPark AutomotiveReviews of echopark.com

I loved how they helped me . they listened to what I wanted and showed me what I asked for answered my questions and I got what I wanted.They did not waste my time like other places .I liked how I was treated they made me feel like I mattered not the sale. Thank you!

Great place to buy a car. Wonderful experience from the minute I walked in. Would purchase from them again and highly recommend to others.

Amazing experience at EchoPark. From the two managers who helped me to the friendly staff I can't imagine ever going anywhere else for my automotive needs!

Didn't have a good experience. They were rude and missed several important appointments with me. I will never buy a car from here again and I'll never recommend anyone else does. They were extremely unprofessional and made the buying process difficult and inconvenient for me. Especially a specific manager named Matt.

My car purchase was a great experience until I had to purchase tags for my vehicle. When I got there I was unable to because the finance department at the dealership missed charging me city tax on my purchase. This resulted in the inconvenience of not getting my tags, having to pay out of pocket a large sum of money for taxes that would have been in my financing, and then having to take time off of work again to get tags. The dealership did offer me 1 free oil change for my inconvenience. I negotiated 3 since I have encurred 3 inconveniences from this. I am still not happy about the out of pocket expense.

Purchasing process was smooth and quick. Easy to trade old car, and jump into a new one. However, I was promised a repair service (wheel refurbish or replacement) as part of the contract. It has been *2 months* and I still am without the repair that was promised in the contract. There was no timeline listed in the contract; hence, they feel like they can take their sweet time and blow me off every time I call to ask what the timeline is. Also, I received only 1 key at time of purchase. This was after papers were signed, but I was promised a second key. However, no one seems to have this on file and I have to pay for a 2nd key. Very frustrated with the after purchase service. I feel that once they have your money they no longer care about the customer.

I had an excellent experience at Echo Park. Sam was a very nice sales person and patient too. When I took my new car back for service it was another winning experience. Thanks Echo Park for making my car buying experience perfect!!

We had a great experience at EchoPark - no pressure, helpful, and informed sales representative. Pricing was very competitive!