DribbleupDribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!
Dribbleup (dribbleup.com) has 301 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Equipment & Associations · Poughkeepsie, New York
Excellent
Equipment & Associations · Amherst, New York
Excellent
Equipment & Associations · New York, New York
Excellent
Equipment & Associations · New Rochelle, New York
Excellent
301 approved reviews, newest moderated first
Michael V.
Deceptive advertising. Not in any of the ads I still see, do I hear a mention of a paid subscription. They sell this as a "Smart Soccer Ball" in fact there is absolutely nothing smart about it. It's a regular soccer ball that requires a paid subscription to their app to make it smart. It can only qualify as smart because it makes you feel stupid for falling for this scam.
Latrisha C.
Great customer service experience. I ordered 2 of the basketballs for my kids for Christmas. I didn’t not receive part of my order and contacted customer support. They were prompt in their response and they rectified the problem right away.
Anthony Slater J.
I ordered a basketball dribble up set. The package was delivered, I'm not sure if my neighbor lied but it wasn't there. Thank to the Dribble Up family, they were able to send another basketball set. Thanks again.!
Kena B.
Customer service does get back to you. I just wish they would use a better system than usps. My soccer ball didn't get to me in time for Christmas to give to my son this year. Not blaming this company but the ad said that it would get to me well before Christmas and now we have to wait until after to receive it. Just a little disappointed in that. Hopefully I'll be able to review the product once I actually get it.
DJackson
This review is regarding customer service as my son has not yet received the skill building system since it’s a Christmas gift. However, I had an issue upon purchasing and submitted an email regarding the discount code not being applied. I was so pleased when I received a response to my email IMMEDIATELY and a refund of the difference was promptly issued. Now that is great customer service! ~DJackson
seacorra W.
I ordered 2 of the basketballs for my grandsons for Christmas. I didn’t not receive part of my order and contacted customer support. Not only were they prompt in their response but, they rectified the problem.
Dana E.
I ordered my son basketball for Christmas, I didn’t received it. Customer service very unprofessional. Very disappointed customer, can’t review the product because I didn’t received it. And no one wants to help.
Kristin S.
We have been using DribbleUp for years and have consistently had great experiences. Their products are great and customer service is top notch! Thank You DU!