Done.Reviews of donefirst.com

Worst Experience Ever! They scheduled an appointment with a "doctor" who wasn't interested in knowing what I was going through. After less than 5 minutes of conversation, she prescribed me medication! Of course, due to the speed, I got scared, but still, I bought and started taking it. It's also clear that it had no effect! Alright, I went and canceled! For 3 months now, they've been trying to take money from my account despite numerous emails and cancellation requests. And there's more! They CONFIRMED the cancellation by email, but they keep trying to withdraw money from the account! I need them to stop doing this URGENTLY! I can't take it anymore; months have passed!

“Done” tried to get this review removed so I will be happy to go into more detail on my less than ideal experience with this questionable company. They charge $200 for initial visit and tell you that you’ll forfeit the money if you miss your appointment. Then they send you a link to the meeting through text and a phone number to call if you experience technical difficulties. The link to my meeting initially did not work and when I tried to call their phone number it was disconnected. After about 10 minutes I finally entered the meeting and was greeted by an extremely unfriendly woman. I assumed she was angry because I was late and I apologized. But she continued on acting very cold and seemed frustrated the entire meeting, which made me very uncomfortable. She did not introduce herself as a psychiatrist or a psychologist and started out the meeting by asking me what I want from her, as if one could not deduce what I “want” after I signed up for a meeting to get evaluated for a very specific chronic condition. At that point I was questioning whether this was a legit business because she did not seem like a professional with any type of certification. She goes on to ask questions from a paper with long pauses in between. I wonder now if the long pauses were purposefully placed so she could prolong the meeting to justify the $200. At one point I thought to myself that I might have duped into a scam because this lady did not seem like any kind of health care professional. Finally, she got agitated and hostile with me because I did not feel comfortable disclosing some information toward her because, again, I had doubts that I was actually speaking to a health care professional. Overall, I did not appreciate the attitude of the employee and I did not appreciate this company’s attempt to silence my review by attempting to remove it rather than training your staff on how to properly interact with the public.

Love Done. It's convenient, fits my schedule, and I feel listened to and heard.

Easy to use, confidential, and amazing customer support! The medical staff is extremely professional and knowledgeable. I find this service very convenient since I tend to be more comfortable doing this remotely than in person!

Responsive, easy, affordable!

Currently in an ADN program & working as a patient care technician, my schedule is pretty limited my membership with Done has made my life so much easier in terms of managing my ADHD symptoms. 10/10 recommend!

The clinician I have been seeing is very professional, easy to talk to and listens to what I have to say and not just seemingly going through the motions of their job.

It has been 7 days since I first scheduled a refund request for my medication and I still haven’t received a response from Nathanial Altavas, PMHNP on whether or not he has transferred it to my correct pharmacy. I don’t know why it’s taking so long to send in a new prescription to the same brand pharmacy I have gotten this medication filled before just a different location. Nathanial Altavas informed me if I had any issues getting it filled to the pharmacy he first sent it to, to contact him via portal message system but all I have received are responses and calls from customer service team members and I keep getting different answers from everyone. Why pay $80 membership to go through all of this? I should’ve had it delivered but I thought that would take longer. I guess I was wrong. I don’t think I’ll be using this company again. Communication & turnaround for answers and solutions takes far too long. Last month this was not an issue at all I put in the refill and within 24 hrs picked up my medication. This time it’s like pulling teeth to get it PLUS I had a follow up appointment.