Done.Reviews of donefirst.com

Service is amazing and on point

"they do all this to steal your credit card # and charge you a membership fee then block you from being able to get on the website to cancel and they continue to charge you! They’ll tell you they’ll refund you the money but never do! It’s all a scam for your credit card info!" I am a victim as well. Claim you got discharged. However, Discharged patients can't get refund.

I didn't like that, You can only go up 10 mg adjusted,my Medication needs to be adjusted to one pill at a higher dosage. My needs weren't met.

I do not want to continue being a patient. I want to cancel all appointments. I have not made all these follow-ups, and don't want to be charged for any more of them. Please make it stop.

Doctor did not complete diagnosis Shows as “copy and paste here “ Could not see doctors face during consultation. Do no allow me to use Walmart pharmacy, close to my house, insurance doesn’t

Horrible site. Quick to take your Money but slow to do anything else. Only select pharmacies will accept the RX and to actually fill the medication is a nightmare. Five days later and still no RX because it takes them Days to do anything. Took two days just to send a RX to pharmacy another two days to switch and after confirming no pharmacy had the medication in stock, it took another day for a medication adjustment. Only for Done to take the whole day resending in the first Rx that they already confirmed was out of stock. Then they tell you to "call the pharmacy to see what rx is in stock" even though its damn well known no pharmacy tells customers what their stock levels are. Theie name Done is spot on. Be Done with Done. Go to Psychology today and find another provider. Then dispute your card charge. Its pretty known Done is a total sham so banks wont give you issues about disputing the charge. Waste of time and money. The plaform itself is horrible. The doctor you speak too is not the one who actually sends in the RX or is the doctor on the bottle. Surprised DEA has not shut them down

I’m going on a month since my appointment and still don’t have my medication. So far these are the pharmacies that do not accept prescriptions from done for controlled substances 1. Rite aid 2. Walgreens 3. Walmart 4. Safeway 5. CVS 6. Kaiser They reached out to pharmacies on my behalf that are 6hrs away. As if I’m going to make a 12hr round trip to pick up medication. They sent my prescription to a pharmacy that doesn’t accept telehealth prescriptions for this med after claiming via email they confirmed that they do. The online pharmacy they use isn’t accepting new clients for the prescribed med. Theres literally nothing I can do with this diagnosis or prescription.

I recently had a highly disappointing experience with Done, and I feel compelled to share my story to warn others. Firstly, the lack of transparency regarding membership fees and medication charges was deeply concerning. Shortly after I signed up I needed to pause my membership due to moving and less available funds and it was stated on their app that the membership would be paused until I reactivated it, but the charges were taken out of my account as if I had never paused. When I addressed this in an email the company insisted that it was clear that it would only be paused for a month, and they could only offer me a partial refund for the recent charge. To make matters worse, I never received any notice or invoice for the medication charges. Done simply withdrew the funds from my account without any prior communication or explanation. When I raised these concerns and contested the partial refund, with a screenshot for proof that the month long pause was not at all clear, the company remained silent and only refunded me half of the latest payment, ignoring my email entirely. This lack of accountability and disregard for customer concerns is unacceptable. It's clear that Done prioritizes profit over transparency and customer satisfaction. I urge others to be cautious when dealing with this company, as their practices leave much to be desired. In conclusion, my experience with Done has been nothing short of disappointing. From unclear membership terms to unexplained medication charges and poor customer service, I cannot in good conscience recommend this company to anyone. Avoid Done at all costs, unless you're willing to endure frustration and disappointment.