Done.Reviews of donefirst.com

Easy to use. Easy to communicate.

Easy to deal with

I’ve been using Done for about 2 years and my experience has been wonderful. My provider, Jessica has provided me with such great insights into my ADHD journey and has been so helpful in navigating my treatment. I would recommend this service to anyone. Getting treatment for ADHD can be so difficult; finding a doctor, scheduling appointments, paying ridiculously high fees and waiting months to even get a diagnosis. Done is a disruptor in the industry- clearly designed for, and by people with ADHD: easy user interface, responsive customer service, and an overall very positive customer experience. Thank you, Done!

My provider went above and beyond to meet my needs. Great experience and would highly recommend!

Buyers beware. If you're struggling with ADHD this is not a company you want to deal with. They constantly delay your medication, which is not a good thing for people who need their meds. This company just wants your money nothing else. I had to cancel my service because one of their doctor could not understand I needed my appointment in Pacific time. Remind you my appointments have always been in Pacific time before Done assigned Ms.Jackson to me. I could not get my medication because of Ms Jackson scheduled my appointment on Eastern time and than had the nerve to blame me. I explained to Jackson I always had my appointments in my time zone and her reply was will its now Eastern time. My next appointment with her was almost 11 days later which would put me through a withdrawal. I reached out to their support team (which can take up to 3 days for a response) and they could not help me get my medication on time and told me I had to wait even tho it was their doctors fault. They offered me to change my doctor but that would take about the same time. I explained I would be without my medication. They said that's was the best they could do for me. They still charged me for service I did not receive. I requested a refund and they refused so I had to canceled my service.I was with Done for almost a year. The last 4 months were the worst. They would withdrawal my money and make you wait for your medication wven tho they took out my money on my refill date for my meds. This time not only did they take my money but left me with no meds and went through a full withdrawal.I had to miss a few days of work which cost me me more money. This is the worst service I received from any company. They have no customer service at all. Just stay away. I wish I did my research first. After I researched Done I found on Reddit so many stories like mine. It's sad because we have a medical need and this company exploits us.

Great service and company. Much appreciate what they do.

Not only myself, but I’ve heard from multiple others after the fact that they will take your initial $200 and then disqualify you and use that as the excuse to maintain your money. They do not specify anywhere that certain medication’s automatically disqualify you. Take your money and then tell you afterwards.

I’m thankful for DONE. I am from Washington State where I never had a problem having my primary doctor write my prescription. When I moved to Florida a couple of years ago, I couldn’t find any doctor to write my prescription. That’s when I did some research and found DONE online. The process was easy to setup an account and get my prescriptions.