Done.Reviews of donefirst.com

Done has made my life so much less stressful. I would never have been able to navigate the insurance/ medication aspect without them. The staff has been so helpful in getting prior authorization for my picky insurance whenever I need a prescription filled (usually it's approved within 24 hrs of sending an email to Done). I'm finally able to go back to school and work toward the degree that seemed unattainable before. I'm so glad I discovered Done!

I have had a great overall experience with Done. Nikita is always so helpful and is very responsive. I did have two providers leave quickly and without warning, but Nikita helped align me to a great provider and did so quickly.

So far my experience with Done. has been great. My provider Doug was great, easy to talk to, and addressed all of my concerns. It has been far easier and more cost-effective than seeing the prescriber I was using before. I would highly recommend it.

UPDATE 2/2: I'm a bit late, but checking back in as promised. Nervous that the changes promised to me weren't going to take effect, I ordered a refill of my prescriptions with a 5 business day headway. BUT - it looks like Done has fixed up their bugs on the backend because when I picked up my scrips a week later, the pharmacy showed that they were received on the day I sent my request! This is a HUGE improvement. Thus, updating my review to 4 stars now for the good customer service and the apparent fixing of their backend problems. I think to really get to 5 stars they should still send out a message making it clear that there *might* be a wait for the scrips to arrive at the pharmacy, and to fix the staff turnover issue. I still have the same provider now for 2 months in a row which is good, but I reckon that particular kink might take a little bit to work out UPDATE 12/23: The founders of the company (nice people) have reached directly out to hear my concerns about this company, and more about the errors on their end that have hindered my ability to get my medications on time. According to them, they will have some new systems in place in the coming weeks that will alleviate some of the timeliness issues when it comes to receiving prescriptions. They also advised they would be reviewing the copy of their auto messages advising on medications being refilled, and looking into changing the language to be less confusing with customers and more realistic as to when we can actually call into the pharmacy for our meds. They kindly provided a refund for my hassles. I'm feeling more hopeful now that they are reaching out to customers with bad experiences and actively working to change things and make things right. As long as things go smoothly a month from now, I will provide another update to this review and increase my rating for the service improvements. __________________________________________ After five months with this company, I can state that you SHOULD NOT TRY THIS SERVICE and that I'm now seeking care elsewhere. My first couple appointments were peachy; the provider was super sweet and provided a lot of useful knowledge. By my second appt, we found my ideal med combo that I've been using ever since. Things went WAY downhill after that 2nd appt. My provider left, and since then I've now had THREE DIFFERENT providers assigned to me (aka 4 in total, in five months)...two of which I was advised left the company. So clearly there's a high turnover rate of its pyschs. Even worse, none of these providers were given record of my history. My meds began coming WAY LATER than advised starting that 2nd month too. I'd get notifications that my meds were ready, then find out that they were never sent in. Every month I've had to go through the ordeal of harrassing customer service on email+through the portal+on social media just to get a response, ultimately leading to me having to miss several days/up to a week of my ANTIDEPRESSANT every month...which is dangerous to do!! And thank god I don't ADHD meds on the weekends, otherwise my work performance would plummet again too. Most recently, they went through a website redesign which led to all my records being lost save my first appointment, and I was only given an option to refll the incorrect prescription. Not to mention, my newest provider used the wrong name when confirming my prescription was sent in...calling me Olivia when my name is Christina. To this day, it's been 8 days since I ordered a refill of my meds just to get the antidepressant ASAP, and nothing has been done to correct my meds nor is there a prescription at my pharmacy as of this morning (12/22). DO NOT TRY THIS PLACE

I had previously wrote a review that I think it’s fair to revise. First thing to understand is this is a small new company. They don’t have a lot of man power yet. There have been several issues I’ve had with them for those reasons. In a year or so I’m sure they will be better equipped and learned how to navigate these issues. It’s not awesome yet but I think with time that will be the case. Make sure that it’s been verified when your prescribed medication. That the pharmacy has it on hand which a lot don’t. And also that There excepting new patients for the drug. Make sure also that your provider has the authority to write the prescription you need. That was a issue I had on one occasion. I run my own business so the concept is convenient and easy. Just understand it may not do as smoothly as you expect. But again it wouldn’t make any sense for them not to improve because they obviously want to be successful.

Highly suggest Done. to those struggling with ADHD. I had the chance to schedule an appointment with a local physician that listened to my concerns and gave me pointers on how to cop with my daily struggles. Now that I am on ADHD medication I feel like I can function normally, my co-workers and friends have noticed a big difference. I hope to continue to use Done.

I had a great experience. Booking was easy, and my health care professional was attentive to my questions and clear in her explanation of treatment options. Would definitely recommend.

This website DONE. for ADHD treatment allowed me to get treatment without having to risk exposure to covid by eliminating the in-person element. The initial appointment was set up with great ease and the provider was a qualified psychiatric nurse practitioner. She provided me with feedback, answered all my questions and guided me through the medication and prescription process.