Done.Reviews of donefirst.com

I will never use this company again. It's been almost 2 weeks and I still haven't received my medication because it's been back-and-forth… More often than not them not listening to what I'm saying and then it takes them 2 to 3 days to respond after that. I even got a phone call explaining that they would send my medication prescription to the pharmacy… It's been now two days and that still hasn't happened. It's been almost 2 weeks and still no medicine. And they do not have a phone number to call. The only way to contact them is through the app or an email and it takes 2 to 3 days from that. And then if something goes wrong you're screwed because you have to do it all over again. And trust me something always does go wrong with them.

I never received my prescription when I was told to pick it up. When I went to Walgreens, they had run out, and I was told they would call me when they replenished their supplies. They never called me, and it's been months without any meds. Can you look into this and possibly find out they have the medication onsite.

This was an absolutely perfect experience, and I want to give special thanks to the Done staff, Nick Wu and Haven Dai. Because my English is not good, they helped me with scheduling appointments, translating, and obtaining my medication during the medical process. Now I feel like I'm truly overcoming the suffering caused by ADHD and enjoying a completely different life than before. Done is definitely a responsible company because it has an excellent team.

This is the worst service I have ever experienced. The first 6 months were good. Then all of the sudden they require a new doctors appointment, which they don’t tell you about until after you request the refill. Then they don’t have any appointments available for 4 to 6 weeks. This has now happened to me twice in the last 3 months. I have only been able to fill the prescription once since February. If your condition requires that you have your medication in a timely manner, I would find another way. I have now been with my medication for 6 weeks of the last 3 months. No way to speak to someone on the phone. No one available to help. You might get a random email response every 3 or 4 days with no information or help. Terrible terrible service

I have had a great experience with Done. I feel heard and genuinely helped for the first time in a very long time. It's been a game changer for my life!

Done has helped me improve my daily quality of life and I’m very thankful for Done’s quality of care and customer service.

By far the best clinician I have ever worked with!!

I’m finding it hard to renew my prescription and my next available appointment was over a week after I needed my prescription refilled and it took almost 48 hours to get a response from anyone about it.