Done.Reviews of donefirst.com

3.44,022 reviews
Mental Health

Done.

About Done

Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.

Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: Done, donefirst.com
Website: donefirst.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Done reviews

4,022 approved reviews, newest moderated first

Tim
Mar 25, 2021
Helped me I graduate school
I was struggling with adult ADHD and was worried about my professional and scholarly performance. I’m a PhD student at a top ranked university in my field. Done helped me massively with the medical treatment I needed. The process was smooth, fast, and simple. Thanks Done!
Response from Done.Apr 1, 2021
Glad to hear about your positive experience - we appreciate you taking the time to share it! Our mission is to empower our patients to reach their fullest potential. Please don't hesitate to reach out to let us know how we can better serve you in the future!
Katie
Mar 25, 2021
So far very happy with Done in general
So far very happy with Done in general. One of my only complaints is that my plan could be a little more straightforward. The website is easy to navigate, but I didn't fully understand when I needed to make a follow up appointment, or that I didn't need an appointment to refill my prescription. Apart from that, I am a little concerned about not totally being heard by my provider. She gave me great information, but I wish we she had asked me more questions before I was diagnosed. I really have trouble getting a word in edgewise when I speak to her. Part of me wonders even I even had ADHD, or if I just found a provider who was a bit over-eager about prescribing these meds. All in all I'm still planning to keep using Done, and I've been recommending it to friends because of the ease of use and the cost, even if I do have some reservations about the diagnosis process.
Response from Done.Apr 1, 2021
We are so grateful for your feedback because we are always finding ways to improve the services we provide. There are many options that help treat symptoms for our patients, and our providers may include or exclude certain options for several reasons based on information gathered. We practice evidence based medicine and our providers will diagnose and tailor treatment plans that are effective and safe for each patient based on evaluations made from information collected from patients before, during, and after each patients' appointments. We certainly want our patients to feel heard and know that they are in experienced hands! I'll be passing on your feedback to our team. Thanks again and please don't hesitate to reach out to us for assistance, issues, or concerns!
Jen
Mar 25, 2021
Thank you!
Treatment has never been so simple, and the doctors are so understanding and kind. I will forever be thankful for done.
Response from Done.Mar 31, 2021
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see that you had a positive experience. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
James C.
Mar 25, 2021
Done has been extremely helpful and…
Done has been extremely helpful and beneficial for me. I was able to schedule an appointment with Dr. Tseng which was conducted over video conferencing. He was very knowledgeable and understanding of my individual problems and concerns. It’s been five months since I started. I’ve since been able to keep my focus much better at work and excelling academically. I realized that I’ve been living most of my life undiagnosed and this one change I made has improved my life dramatically. Thank you Done!!
Response from Done.Mar 31, 2021
Thank you so much for taking the time to leave a review! I am ecstatic to see that you had a positive experience. We understand that there are many barriers to patients receiving the care that they need and deserve within today's healthcare system. It is an honor to provide a service that increases accessibility to care for patients with ADHD. We take feedback very seriously - please don't ever hesitate to reach out to us with how we can improve our services in the future!
Kim
Mar 25, 2021
Amazing service
This company has made it so easy to manage my ADHD. It is so easy to use, they're incredible responsive, and overall I'd recommend the service to anyone who needs it.
Response from Done.Mar 31, 2021
We appreciate you taking the time to share your positive experience! Our patients have a wonderful support team ready to help, so please don't hesitate to contact us at any time!
Nathan G.
Mar 25, 2021
Misleading
They didn’t do anything for me. At least they gave me a refund. They do give the impression that $200 will get you a prescription for a controlled substance. It’s doubtful. You could find other similar consultations for way less. And what they did for me, I could get any rock in my driveway to do the same thing. They did NOT contact me to address my concerns. There was no treatment plan. There was no recommendation. There was a promise to call in a prescription. Then after a day of jerking me around, just saying that they could not help me. Now, tell me how that addressed my concerns? They did nothing of the sort. They did not tell me why they did not help me. Their response to my review is rubbish. It’s a flat out lie. Also, I continued to reach out with my concerns on multiple occasions, and they ignored me. I begged them for help, and they continued to ignore me.
Response from Done.Mar 25, 2021
Hello - thank you so much for sharing your review. Our providers evaluate patient history as well as current symptoms and diagnose based on information provided. Patient history includes reviewing the government Prescription Drug Monitoring Program (PDMP) databases per legal guidelines, along with a detailed intake questionnaire. There are many options that help treat symptoms for our patients, and our providers may include or exclude certain options for several reasons based on information gathered. We practice evidence based medicine and our providers will diagnose and tailor treatment plans that are effective and safe for each patient. We've contacted you to make sure your concerns are addressed. We are here for you, so please don't hesitate to reach out with further questions or concerns.
Nate
Mar 24, 2021
Great provider, willing to work with me to find the right solution.
I really like my provider. She was kind and supportive in getting to know me and understand my symptoms. I recently called the psychiatry group nearest to me and was told “none of our doctors treat adhd.” I finally experienced the stigma I had heard about. My experience with my provider at done was the opposite. Very understanding and willing to adjust my dosages quickly as things didn’t work the first or second time. Found something that works for me.
Response from Done.Mar 31, 2021
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient, judgement-free, and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Pleased P.
Mar 23, 2021
Straightforward, solution-oriented, action-driven treatment.
Straightforward, solution-oriented, action-driven treatment. They do not make you feel awkward for having ADHD symptoms, they just help you better your quality of life. This has improved my life immeasurably. My caretaker knew my issues before I even brought them to surface, and put me at ease where I was previously struggling. I recommend this to anyone in need, even if you're just curious.
Response from Done.Mar 31, 2021
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient, judgement-free, and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!

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