Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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4,022 approved reviews, newest moderated first
Tim C.
The process was incredibly simple, no hassle, no judgment, and high compassion. Thus far, the results have indeed been a game changer, and I'm excited about the future.
Response from Done.Feb 7, 2022
Our mission is to empower our patients to reach their full potential. We are proud to be able to provide high-quality services in a judgment-free manner. Thank you so much for taking the time to share!
John B.
Completely satisfied with my DONE experience. I have been with Done first for 6 months, and everything has been extremely smooth for me. Any questions or assistance needed are answered and resolved very quickly by DONE customer services team. Would highly recommend to anyone interested in trying DONE services.
Response from Done.Feb 6, 2022
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Megan S.
Trying to get refills from this place is a nightmare! It's been almost a week since I was supposed to get my refill and I cannot get any answers. All I get are generic emails apologizing for the wait. It's really discouraging when you get charged a $79 monthly fee but then don't get your medication, or even a response from your OWN PROVIDER! This behavior is unprofessional on all fronts. I have decided to file a formal complaint against my provider with her licensing board and I suggest anyone reading this to do the same if they're unhappy with theirs. It's very easy to look up their NPI and license numbers online. Their licensing boards are there to protect the public, NOT the providers, so don't hesitate to report them. Hopefully I can get DONE to find me a new provider so that I can continue using their services. But if not there are plenty of other alternatives that are much cheaper, anyways.
Response from Done.Feb 5, 2022
We definitely want to address your frustrations and are working very hard to address the issues outlined. Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Aj
Very helpful would definitely recommend using them .
Response from Done.Feb 4, 2022
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Bray
Easy, fast, convenient, etc. 12/10 so far!
Response from Done.Feb 4, 2022
We are proud to offer convenient and easy access to ADHD care! We appreciate you taking the time to leave your thoughts. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
Amy A.
I haven't even SEEN a provider and dealing with Done. has been nothing but a headache. Unauthorized charges, refusal to refund - I finally just filed a complaint with the BBB. They do NOT have next day appointments (I had to wait three weeks) and it's nearly impossible to actually get ADHD meds. UPDATE: After writing a review here and filing a complaint with the BBB, I finally got a response from customer service and they refunded the amount I was charged.
Response from Done.Feb 3, 2022
Hi Amy, we are very concerned about the feedback received here and would love to investigate and check on the status of your request for refund. Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can have our Patient Care Coordinator reach out to you via call to further assist. Thank you!
Kevin K.
Donefirst.com is a bunch of criminals. I had my account put on a pause due to the high price of membership, they went ahead and charged me the following month anyway. As far as I am concerned this is theft and I would not trust them with any of your credit card information.
Response from Done.Feb 3, 2022
Hi Kevin, We are very concerned about the feedback received here and would like to investigate and assist you with your concern. Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Vannessa R.
Great experience. Quick simple easy and to the point. I love this program and would highly recommend.
Response from Done.Feb 3, 2022
We are proud to serve our patients by offering them safe, convenient, and high quality treatment options during especially difficult circumstances, and are so grateful to read this positive feedback. Our patients have a dedicated team ready to help out - please feel free to reach out at any time!